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Online Sales Executive Jobs

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Frequently asked questions

Online sales executives handle the online and inbound telephone leads and provide information to potential clients about a company’s offerings. They schedule appointments for prospective clients with the relevant sales staff and answer the technical and other enquiries about the products/services to make sure that satisfactory customer service is delivered during the sales journey.

There are no strict degree requirements but employers prefer sales experience for online sales executive jobs. Excellent communication skills are a must-have for the role to effectively interact with the clients/customers. Customer service and selling skills are also required for the position. Individuals that are good organisers and have attention to detail will better fit in the role.

The average per annum salary for online sales executive positions differs depending on the industry, employer, working hours, and other factors. Overall, the online sales executives make good money, they are offered competitive salary packages with benefits like a car scheme, enhanced holidays, paid maternity/paternity/adoption leaves, bonuses, life insurance, and more.

The job can turn out to be a good choice if you have the passion for building your career in sales. You can earn better by meeting the sales targets or contributing towards closing deals. Gaining sales and customer service experience as an online sales executive will improve your knowledge and skills, paving the way for professional progression.

There are plenty of job openings for online sales executives in different industries in the UK. The employment opportunities for this role are likely to get even better in the years to come. Searching for a sales administration or operations job? Explore the latest vacancies by top UK employers on Simply Sales Jobs!

Description

Online Sales Executive Job Description

Online sales executives handle a range of sales enquiries and provide timely and detailed assistance to existing and potential clients. They have to ensure that a company’s requirements are effectively met considering the factors like repeat business, increased number of product/service queries, and prospect capture. They give a warm and inspiring introduction of a brand and its offerings to the new customers along with genially welcoming back the existing ones. Providing comprehensive answers to the questions through telephone and online media is in the online sales executive job description. Online sales executives have to keep the buying journey gratifying for the clients. 

Online Sales Executive Job Responsibilities 

The prime responsibilities of online sales executives include responding to the online and telephonic leads and arranging appointments of the prospective clients with the sales representatives or executives. They gather information regarding customers’ needs and process them into the sales tracking platform. They provide clients with satisfactory service upholding the image of a business. They drive meetings for the sales teams from the online enquiries. They promote the latest products/services to the existing and potential clients and give them their required information to help them complete the purchase. They maintain a friendly and helpful attitude for portraying a positive brand image. 

Skills Required to Build Online Sales Executive Careers

A persistent attitude with the drive to excel in a fast-paced environment is needed for the job. Excellent communication and interpersonal skills are required for the position to effectively interact with clients/customers through different online channels. Presentation and telephony skills will aid with creating sales pitches and handling telephone queries and conversations in an efficient manner. A team player with the ability to work under pressure will better fit in the role. Organisation and time management skills will help with meeting deadlines. Improve the chances of landing your dream job by creating a quick and appealing professional profile on Simply Sales Jobs!