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7 months ago
Driven Motor Jobs
Basic Salary: £16000 - £18000 per annum
Location: Norwich
Job type: Permanent
Business sector: Both
Contact: Michelle Hall
Category: Sales Assistant Jobs


An opportunity to become involved in all aspects of an expanding small business including general administration, website administration, sales and customer service. The variety of work provides several possible career paths dependent on individual skills and aptitude. The main duties will be in the office and include some involvement with our clients busy warehouse.

General administration

General administrative duties will include contacting customers to arrange deliveries, entering delivery details online and maintaining accurate automatically generated picking lists for the warehouse. Other duties may include invoice checking and sales research.

Website administration

Website administrative duties will include data input, corrections, amendments, updating website prices, helping to create new product pages, drafting new descriptive text and digitally enhancing photographs.


Sales duties will include responding to sales queries by phone or email, sending email quotations, taking orders by telephone, entering orders on the database, processing card transactions and phoning customers to obtain additional details.

Customer service

Customer service duties include responding to complaints and delivery queries by telephone or email and reporting complaints and delivery queries to suppliers and contractors.


  • Good telephone manner
  • Good literacy and numeracy
  • Good computer skills
  • Precision and attention to detail in paramount

Previous experience

  • Knowledge of spreadsheets e.g. Excel
  • Experience of digital image enhancement e.g. Photo Shop
  • Experience of dealing with the public in person or by phone
  • Retail sales (high street or showroom experience preferred to direct sales)
  • Customer service
  • Clerical or administrative
  • This role does not involve any coding

Working hours

  • Normal working hours 9.00am to 5.30pm on weekdays
  • Lunch break 30 minutes
  • Subject to an aptitude for sales, weekend working may be required on a rota basis with others, normally one Saturday or Sunday per fortnight with a weekday off in lou
  • Subject to an aptitude for sales, bank holiday working may be required on a rota basis with others, normally 2 Bank Holidays per year

  • Opening hours Saturday 9.00am to 5.30pm, Sunday 10.30am to 4.30pm, Bank Holidays 9.00-5.30pm
  • A driving licence would be benifical as this role is based outside of Norwich City Centre
  • Working on Rackheath Industrial Estate

    Main terms of employment

  • Full time employment 5 days per week
  • Start date as soon as possible
  • Holiday entitlement 28 days per year including Bank Holidays

If you are looking for a new role straight from college and you feel you have the above criteria or if you have a stable work history please forward your CV to Michelle Hall at Driven Motor Jobs

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