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6 months ago
Hays Travel
Location: Scarborough
Job type: Permanent
Category: Professional Sales Jobs

Job Title: Travel Consultant

Department: Retail

Hours: Part Time and Full Time positions available; as per retail rota

Role Summary

Providing consultation to clients, you will be
involved in selling services and products to clients by face to face
interaction and gaining a full insight into their holiday aspirations. Having
confidence and flare, you will effectively adapt your selling style by building
a rapport whether over the telephone, face to face or through social media to
meet your client's individual needs. Provided with ongoing training, you will
be equipped with specialist knowledge to confidently advise on an extensive
range of holiday packages and tailor-made holiday experiences, as well as a
range of ancillary and insurance products, with a view to achieving your
individual and team's sales targets.

Key Responsibilities

individual and team sales including foreign exchange

with the day-to-day operation of the branch

and meeting customers’ needs by providing exceptional customer service at all

in promotional events and activities to increase exposure of the branch

social media to promote offers, generate customer engagement and sales leads

to participate in and deliver trainingappropriate to own development

perform administrative duties

Competencies Required

Technical Skills Required

software packages including Microsoft Office and Outlook as well as in-house
travel booking systems

management skills

navigation skills

management skills


Qualifications / Experience


* To undertake any other
duties that may fall into the job criteria

* To conform with all company
policies and procedures including Health and Safety

* To treat all employees,
customers and suppliers with dignity and respect

* This job description is not
intended as an exhaustive list of all duties and responsibilities of the
post but simply reflects the key areas involved

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