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6 months ago
Hays Travel
Location: North East
Job type: Permanent
Category: Professional Sales Jobs

Job Title: Travel Consultant

Department: Retail

Hours: 30 hours per week,
as per retail rota

Role Summary

Providing excellent service to customers, you will be
involved in selling services and products face-to-face after gaining a full
insight into individual holiday aspirations. Having confidence and flare, you
will effectively adapt your selling style and build a rapport, whether over the
telephone, face-to-face or through social media. Provided with ongoing
training, you will be equipped with specialist knowledge to confidently advise
on an extensive range of holiday packages and tailor-made holiday experiences,
as well as a range of ancillary and insurance products, with a view to
achieving your individual and team's sales targets.

Key Responsibilities

individual sales targets

team sales targets including foreign exchange

with the day-to-day operation of the branch

and meeting customers’ needs by providing exceptional customer service at all

in promotional events and activities to increase exposure of the branch

social media to promote offers, generating customer engagement and sales leads

to participate in and deliver training appropriate to own development

performing administrative duties

Competencies Required

Qualifications / Experience

travel agency experience with a proven sales record

recognised travel qualification

travel product knowledge with a good working knowledge of tour operator systems


* To undertake any other
duties that may fall into the job criteria

* To conform with all company
policies and procedures including health and safety

* To treat all employees,
customers and suppliers with dignity and respect

* This job description is not
intended as an exhaustive list of all duties and responsibilities of the
post but simply reflects the key areas involved

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