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6 months ago
Hays Travel
Location: North East
Job type: Permanent
Category: Professional Sales Jobs
Description

Job Title: Travel Consultant

Department: Retail

Hours: 30 hours per week,
as per retail rota

Role Summary

Providing excellent service to customers, you will be
involved in selling services and products face-to-face after gaining a full
insight into individual holiday aspirations. Having confidence and flare, you
will effectively adapt your selling style and build a rapport, whether over the
telephone, face-to-face or through social media. Provided with ongoing
training, you will be equipped with specialist knowledge to confidently advise
on an extensive range of holiday packages and tailor-made holiday experiences,
as well as a range of ancillary and insurance products, with a view to
achieving your individual and team's sales targets.

Key Responsibilities

·
Achieving
individual sales targets

·
Achieving
team sales targets including foreign exchange

·
Assisting
with the day-to-day operation of the branch

·
Identifying
and meeting customers’ needs by providing exceptional customer service at all
times

·
Participating
in promotional events and activities to increase exposure of the branch

·
Using
social media to promote offers, generating customer engagement and sales leads

·
Willingness
to participate in and deliver training appropriate to own development

·
Effectively
performing administrative duties

Competencies Required

Qualifications / Experience
Required

·
Previous
travel agency experience with a proven sales record

·
A
recognised travel qualification

·
Excellent
travel product knowledge with a good working knowledge of tour operator systems

General

* To undertake any other
duties that may fall into the job criteria

* To conform with all company
policies and procedures including health and safety

* To treat all employees,
customers and suppliers with dignity and respect

* This job description is not
intended as an exhaustive list of all duties and responsibilities of the
post but simply reflects the key areas involved

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