531 jobs - 0 added today
425703 registered Jobseekers
Recruiting? Call us on
Posted 11 days ago
Apply on company site
Location:
Salary:
£19000 per annum
Job type:
Permanent
Business sector:
B2C
Contact:
Candidate Services
Category:
Telesales Executive

Being one of the largest coffee roasters in the world, there’s no surprise that our client is the coffee provider for all businesses. Whether it’s a hotel chain, an independent café or an educational facility, they can guarantee all their efforts, experience and expertise will go into finding the perfect coffee solution for their customers. Our client has built its first-rate reputation based on superior quality products, truly unbeatable service and fair prices.

They believe they are Stronger Together. To work with them is to join their European Family Business and help them continue to achieve excellence in all they do. Sounds good? Read on!

Position: Telesales Executive
Location: Head Office, Epsom
Job Type: Full time, Permanent
Hours: Monday to Thursday 8am to 5pm, Friday 8am to 4.30pm
Salary: £19,000 per annum
Benefits: 24+8 days annual leave, private pension, employee assistance programme, staff discounts and more!

Purpose of Role:

An exciting opportunity has arisen for a Telesales Executive to join their Telesales Team. In this job, your main role is to develop and secure your customer base by working in conjunction with the Field Sales team and other members of the business.

In your new role, your key responsibilities will be:

  • Manage call lists on a daily basis, ensuring that the volumes of records are completed by close of business on each day
  • Ensure all customer details and a record of customer contact outcome is updated on each customer account on every occasion
  • Continually monitor the performance of customers in terms of their contractual performance and to report within the team any relevant trends or changes in performance
  • Identify both opportunities and threats and liaise with team to ensure objectives in place to secure long term business
  • Achieve daily, weekly and monthly targets
  • Develop prospects into customers and build relationships
  • Fully understand and be able to talk about company standards, procedures, processes, products and equipment
  • Ensure that customers are aware of the Tchibo range of products and equipment and are updated in a frequent and organised manner
  • Understand key competitors in the marketplace and their pricing
  • Ensure the best calling times for contacting customers are managed to increase customer contact rate
  • Contact customer base and promote incentives to customers when advised and where appropriate

Experience

To be considered for this previous position, you will have:

  • Experience in a target-driven sales environment
  • A passion for delivering excellent Customer Service

Skills / Knowledge

  • Excellent time management and organisational skills
  • Disciplined with the ability to adhere to strict deadlines
  • Effective Communicator at all levels
  • High standards of personal administration and time management
  • Able to multi-task effectively
  • Willing to take on a range of duties
  • Excellent communication skills both written and verbal
  • Able to prioritise and take responsibility for own workload

Personal Attributes

  • Ability to meet deadlines and prioritise own workload
  • Ability to work independently and as part of a team
  • Highly motivated, enthusiastic and committed to the highest standards
  • A strong work ethic
  • Intuitive

Application

If this sounds like you, then you could be the right fit for them! Please click APPLY, upload your CV and they'll be in touch as soon as they can.

Thanks, from the Team

Equal Opportunities:

They are committed to promoting equality of opportunity for all staff and job applicants. They aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Their selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).

You may have experience of the following: telesales executive, tele sales agent, tele sales assistant, tele sales consultant, tele sales executive, tele sales representative, tele-sales agent, tele-sales executive, tele-sales representative, tele canvasser, telephone sales agent, telephone sales executive, telesales adviser, telesales advisor, telesales agent, telesales assistant, telesales co ordinator, telesales coordinator, telesales exec, telesales operative, telesales person, telesales representative, etc
Telesales Executive

Being one of the largest coffee roasters in the world, there’s no surprise that our client is the coffee provider for all businesses. Whether it’s a hotel chain, an independent café or an educational facility, they can guarantee all their efforts, experience and expertise will go into finding the perfect coffee solution for their customers. Our client has built its first-rate reputation based on superior quality products, truly unbeatable service and fair prices.

They believe they are Stronger Together. To work with them is to join their European Family Business and help them continue to achieve excellence in all they do. Sounds good? Read on!

Position: Telesales Executive
Location: Head Office, Epsom
Job Type: Full time, Permanent
Hours: Monday to Thursday 8am to 5pm, Friday 8am to 4.30pm
Salary: £19,000 per annum
Benefits: 24+8 days annual leave, private pension, employee assistance programme, staff discounts and more!

Purpose of Role:

An exciting opportunity has arisen for a Telesales Executive to join their Telesales Team. In this job, your main role is to develop and secure your customer base by working in conjunction with the Field Sales team and other members of the business.

In your new role, your key responsibilities will be:

  • Manage call lists on a daily basis, ensuring that the volumes of records are completed by close of business on each day
  • Ensure all customer details and a record of customer contact outcome is updated on each customer account on every occasion
  • Continually monitor the performance of customers in terms of their contractual performance and to report within the team any relevant trends or changes in performance
  • Identify both opportunities and threats and liaise with team to ensure objectives in place to secure long term business
  • Achieve daily, weekly and monthly targets
  • Develop prospects into customers and build relationships
  • Fully understand and be able to talk about company standards, procedures, processes, products and equipment
  • Ensure that customers are aware of the Tchibo range of products and equipment and are updated in a frequent and organised manner
  • Understand key competitors in the marketplace and their pricing
  • Ensure the best calling times for contacting customers are managed to increase customer contact rate
  • Contact customer base and promote incentives to customers when advised and where appropriate

Experience

To be considered for this previous position, you will have:

  • Experience in a target-driven sales environment
  • A passion for delivering excellent Customer Service

Skills / Knowledge

  • Excellent time management and organisational skills
  • Disciplined with the ability to adhere to strict deadlines
  • Effective Communicator at all levels
  • High standards of personal administration and time management
  • Able to multi-task effectively
  • Willing to take on a range of duties
  • Excellent communication skills both written and verbal
  • Able to prioritise and take responsibility for own workload

Personal Attributes

  • Ability to meet deadlines and prioritise own workload
  • Ability to work independently and as part of a team
  • Highly motivated, enthusiastic and committed to the highest standards
  • A strong work ethic
  • Intuitive

Application

If this sounds like you, then you could be the right fit for them! Please click APPLY, upload your CV and they'll be in touch as soon as they can.

Thanks, from the Team

Equal Opportunities:

They are committed to promoting equality of opportunity for all staff and job applicants. They aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Their selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).

You may have experience of the following: telesales executive, tele sales agent, tele sales assistant, tele sales consultant, tele sales executive, tele sales representative, tele-sales agent, tele-sales executive, tele-sales representative, tele canvasser, telephone sales agent, telephone sales executive, telesales adviser, telesales advisor, telesales agent, telesales assistant, telesales co ordinator, telesales coordinator, telesales exec, telesales operative, telesales person, telesales representative, etc
Select how you want to share: