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6 months ago
Johnson & Johnson
Location: Birmingham
Job type: Permanent
Category: Technical Sales Jobs
Webster, Inc (BWI), a member of Johnson & Johnson's Family of Companies, is
recruiting for a Technical Specialist role based in Midlands within the UK/IRL

Webster, Inc., is recognized worldwide as an industry leader in endocardial
diagnostics and therapy. Guided by the needs of Electrophysiologists, the
company has pioneered innovative technological advancements ranging from the
first deflectable tip catheter to today's most sophisticated three-dimensional
cardiac mapping and navigation systems. Biosense Webster (BSW) is a key
growth driver for the Global Surgery Group, operating in a fast growing and
rapidly developing Electrophysiology marketplace. As a business we have a
close relationship and understanding with our customers and as a result, have a
strong product portfolio today and a strong pipeline for the future.


We are
seeking to recruit a highly talented, motivated and ambitious individual to
take the role of Technical Specialist. The Technical Specialist (TS) will be
responsible for executing specific customer development and training plans by
providing full clinical support to all the Biosense Webster accounts within
their territory. The TS will also work closely with the Sales Specialist to
drive business plan for the territory in BSW UKIRL, in conjunction with the
Regional Business Manager (RBM). Reporting to the Regional Business Manager,
the TS will be expected to collaborate with other members of the London Regional team (Regional Business Manager,
Technical Specialists, Clinical Training Leader and other Sales Specialists) in
order to optimize customer experience and maximize sales and take share

The key
objective of this role will be to deliver the sales target within the
identified geographic area, meeting all strategic and business objectives,
delivering product and customer training plan and providing the highest level
of clinical and customer support.



* Meet
and exceed sales targets for their geographic area
* Increase
catheter utilisation in Electrophysiology to gain market share and to
achieve sales targets aligned with the Business Plan.
* Provide
Clinical Support for coverage for cases performed with the CARTO 3
Navigation System
* Deliver
customer training plan and effectively transfer knowledge to empower
customers to use BSW kit effectively and independently.
* Comply
with mandatory training and attend local and abroad training programmes to
maintain and develop knowledge required to fulfil job role effectively.
* Collaborate
with Regional Business Manager, Clinical Training Lead, Technical
Specialists (TSs), and Sales Specialists (SS) to develop innovative
activities to achieve sales targets and to allow the franchise to gain
market share and differentiate from competition.
* Execute
on key marketing strategies to include the successful roll out of new
* Maintain
and develop firm business relationships with KOLs and other strategically
important clinical and economic stakeholders
* Develop
in depth understanding of the needs and objectives of customers on all levels-
both clinical and non-clinical stakeholders, in order to develop tailored
solutions which maximize sales and sales potential for Biosense Webster.
* Maintain
knowledge of competitor's products and strategies in the local market
* Adopt
Credo based principles in all interactions with internal and external


* A
minimum of a Bachelor’s degree is required, master’s degree preferred in
biomedical engineering
* 1-3
years’ experience as a clinical support specialist within the medical device
field (ideally cardiology)
* Knowledge
and experience with Carto 3 system (preferred) or any other 3D mapping
* Fluent
in English both verbal and written communication
* Excellent
interpersonal skills. Ability to build strong relationships quickly.
* Have
the capacity to gain in-depth product and procedure knowledge and the
ability to communicate effectively with all key stakeholders within the EP
lab setting.
* Must
be self-disciplined, organised, and be able to take ownership and
responsibility for business objectives.
* Must
be highly motivated and have a strong desire to succeed in a demanding
* A
team player and independent thinker
* Ability
to positively influence thinking, behaviour and gain commitment
* Trained
to apply advanced Microsoft package skills: Word, Excel, Powerpoint, and
* Full
& clean driving license
* Territory:

Primary Location
United Kingdom-England-Birmingham-
Johnson & Johnson Medical Ltd. - fka -Ethicon Ltd. (7355)
Job Function
Selling MD&D
Requisition ID

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