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8 months ago
Basic Salary: £17,500 - £21,210
Location: UK
Job type: Permanent
Category: Customer Service Jobs
Supplier Support Consultant

Job Title:

Supplier Support Consultant


South East England

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Job Title: Supplier Support Consultant

Salary: £17,500 - £21,210

Hours of work: Monday-Friday 9am-5pm 35 hours per week or 30 hours per week (which would be shifts between 9am-5pm)

Contract: Fixed term contract until June 2019

Location: Milton Keynes office

About us:
In the UK in 2007, Santander Operations provides Operational Services to more than 14 million Santander UK customers and 600,000 business and corporate customers. With over 3,000 employees, based at over 10 UK sites supporting over 800 Santander UK branches.

About the role:
As a representative for the bank, you will be working as part of the Back Office Collections teams. You will be managing the back end of the collections and recovery process, when customers have defaulted and repossession of the customer’s property is required. You will be issuing statements to solicitors as well as general administration tasks such as creating letters and sending these out to the customers. You will need to be able to work on your own initiative to be able to deal with the set tasks for the day as well as having a high attention to detail.

As an ambassador for the bank you will work alongside your team members to provide an exceptional level of service, assist customers and offer solutions. You will have a customer focused mind-set and be a confident communicator. Ideally, you will have the ability to demonstrate a skill set of professionalism and understanding, which along with our bespoke training, and ongoing coaching and development will make sure you’re well prepared to be the best.

If you share our purpose to help people and businesses prosper and want to help fulfil our aim to be the best retail and commercial bank, this role could be for you.

Other benefits include; Contributory pension scheme, life assurance, and discounts on a wide range of high street retailers. Additionally, your salary will continue to progress through the salary range for your role as your career develops with Santander.

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