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5 months ago
Location: UK
Job type: Permanent
Category: Retail Sales Jobs
Shop Supervisor



London, Balham, Clapham, Tooti, GB, SW12 9AU

Greggs Plc

Join the family

At Greggs, our people are what makes our business successful. We keep our customers at the heart of everything we do and are proud that we can provide our customers with high quality, great value food and fantastic drinks, including coffee. Integral to the success of the business are our colleagues who make Greggs what it is today by helping to provide the fast and friendly service that our customers know and love.

We want you to be part of our vision and success by joining us as a Supervisor at our Balham shop. This is a fantastic opportunity to be part of a fun and friendly shop team with a family atmosphere where customers come to experience the products and service they love and deserve, The Greggs Way!

We believe in helping our colleagues to reach their full potential and are committed to their learning and development, fostering a culture of upskilling and knowledge sharing. You can be sure that you’ll be provided with all the training you need to carry out your new role as Supervisor with Greggs.

Pay Rates

£9.22 per hour

Shift Pattern and Contracted Hours

We have a fantastic opportunity for a permanent Supervisor to join us in a friendly, fast paced environment at our Balham shop on a 20 - 25 hour per week contract. We are looking for someone to join our Greggs Family who could either cover open shifts, from 6am and/or closing shifts, until 6.30pm, 4 out of 7 days per week including weekends on a rotational basis.

If this seems like something of interest please apply and our Area Manager, Vince, will be more than happy to have a chat with you about your availability at interview stage.

Job Description

Supervisors play a key role in the day to day running of our shops; you will work closely with both the Shop Manager and your team to ensure a fantastic shopping experience for our customers.

As well as some of the more practical tasks such as food prep and keeping the shop clean; you’ll also need to keep your team engaged and motivated to deliver fast and friendly service.

Our shops are non-stop busy places so you’ll have to stay focussed on delivering excellent standards and great products all whilst keeping an eye on your targets.

You will be responsible for running shifts throughout the week, cashing up and keeping an eye on every detail so some experience of supervising a team in a customer service environment is essential.

Most importantly your enthusiasm, hard work and leadership skills will inspire your team to deliver great results.

Your passion and an appetite to succeed as well as basic numeracy and computer skills are all you need to kick start your career at Greggs.

Everyone in our family values hard work, commitment and a flexible approach to working hours.


To be able to:

* Deliver great service experiences for your customers

* Support a high performing team

* Together with your Shop Manager achieve consistently high standards

* Assist your Shop Manager to drive sales in your shop

* Contribute to the profit of your shop


* Competitive pay (Supervisor - £9.22 p/h)

* Great career progression opportunities

* 21 days holiday a year (pro-rata), plus bank holidays

* 50% staff discount on Greggs products and free coffees and tea while at work

* The opportunity to work for an organisation that listens to your ideas and opinions

* The opportunity to work for an organisation that contributes to the local community through The Greggs Foundation, Breakfast Clubs, Local Charity Committees and much more!

* Greggs Pension Scheme

* Discount partnerships

* And much more!

Your Application

During the application process we'll keep in touch every step of the way. We know how big a decision it is for you to apply for a job. Once you do we'll work hard to keep you up to speed on how your application is progressing. With your help, we can make your application as quick and smooth as possible.

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