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10 months ago
Location: UK
Job type: Permanent
Category: Retail Sales Jobs
Shop Supervisor

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Cannon Street Central London, GB, EC4M 5TA

Greggs Plc

Join the family

Greggs is a much loved and trusted brand with a strong heritage. With over 1,800 shops, and 22,000 employees serving millions of customers each week, we are the UK’s leading bakery food-on-the-go retailer. We’ve been busy improving our shops and adding to our great range of fresh food-on-the-go, so we’re tastier than ever!

At Greggs we have big plans for the future and big opportunities available today. Our people are what makes our business successful and we believe in growing together – as a united team.

You can be part of the future of Greggs by joining us as a Supervisor at our new shop opening in Cannon Street. In the centre of London, this Supervisor role will require an enthusiastic, outgoing and upbeat individual ready to welcome our breakfast and lunch customers with smiles.

At Greggs we aim to provide our people with a great place to work, where they feel valued by listening, developing and rewarding them.

Pay Rates

We pay our Supervisors £8.95 an hour

Shift Pattern and Contracted Hours

We are looking for a Supervisor to join our team for a permanent contract of 35 hours per week. Second in line to the Manager, and with responsibility for shop opening and closing we are looking for someone who is available between the shop opening hours of 5am – 8pm. 35 hours would be worked over 5 days a week, Monday – Saturday on a rotational basis. Therefore, if you’re available to cover opens 5.00am – 2pm or closes 10:00am – 8pm or a combination of both we would love to hear from you. Shifts can be discussed in further detail at interview stage.

Job Description

Supervisors play a key role in the day to day running of our shops; you will work closely with both the Shop Manager and your team to ensure a fantastic shopping experience for our customers.

As well as some of the more practical tasks such as food prep and keeping the shop clean; you’ll also need to keep your team engaged and motivated to deliver fast and friendly service.

Our shops are non-stop busy places so you’ll have to stay focussed on delivering excellent standards and great products all whilst keeping an eye on your targets.

You will be responsible for running shifts throughout the week, cashing up and keeping an eye on every detail so some experience of supervising a team in a customer service environment is essential.

Most importantly your enthusiasm, hard work and leadership skills will inspire your team to deliver great results.

Your passion and an appetite to succeed as well as basic numeracy and computer skills are all you need to kick start your career at Greggs.

Everyone in our family values hard work, commitment and a flexible approach to working hours.


We are looking for our Supervisor to be able to:

* Deliver great service experiences for your customers

* Support a high performing team

* Together with your Shop Manager achieve consistently high standards

* Assist your Shop Manager to drive sales in your shop

* Contribute to the profit of your shop


We pay £8.95 an hour and Supervisors are paid weekly

• 50% off Greggs food with our generous Greggs Employee Staff Discount Team

• Free coffees and tea while at work

• 21 days holiday a year plus bank holidays. This increases with service up to a maximum of 30 days after 25 years’ service. (Pro-rata for part time)

• After 6 months service you may be eligible for our profit share scheme where the company distributes 10% of its profits and allows you to share in the success of the business

• You will receive free life assurance after 1-year continuous service. This is a death in service benefit which provides a lump sum payment equal to one years’ salary

• You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages

• Other benefits include:

* Access to a range of discounts from insurance, to mobile phone providers, to holiday home plus plenty more!

* Share Save and Share Incentive Schemes

* Employee Assistance Programme

* Healthcare Plans

* Cycle to Work Scheme

Your Application

If this seems like the ideal job for you and you have proven supervisory experience within a high-volume retail, food on the go, restaurant or hospitality environment please do get in touch. We would be very interested to hear from you.

During the application process we'll keep in touch every step of the way. We know how big a decision it is for you to apply for a job. Once you do we'll work hard to keep you up to speed on how your application is progressing. With your help, we can make your application as quick and smooth as possible.

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