17 days ago
Shared Ownership Mortgages, Customer Service Advisor - Wokingham
The Leaders Romans Group are one of the UK’s largest multi-faceted property companies in the UK. Our brands have been operational for over 30 years each with their own unique heritage; Leaders, Romans and Boyer.
We have over 2,000 employees across 160 locations, allowing us to provide fantastic growth and development opportunities for our teams.
We are always looking for individuals that are driven, creative and ambitious to succeed. We ensure our employees are provided with fantastic development opportunities and rewards. To name a few we provide up to 35 days annual leave including bank holidays, an additional 10 days holiday every 5 years of service, Sickness absence benefit, employee assistance program, annual trips and incentives.
The Leaders Romans Group is an organisation that understands the value of its employees and that without great teams in place, we could not provide the first class service we do to our clients.
If you would like to work for the Leaders Romans Group then why not consider joining our team as a Shared Ownership Mortgage Customer Service Advisor.
The Shared Ownership team are currently marketing in excess of 200 live instructions and in March agreed sales on 30 properties, secured 14 mortgage sign ups and a respectable amount of Lifetime Legal instructions.
You will be responsible for...
* Prep-qualifying prospective applicants
* Responding to inbound enquiries
* Completing HCA calls
* Prioritising and managing multiple tasks whilst providing our clients with an excellent level of service
The successful candidate will have the following skills…
* Ability to deal with clients and customers in friendly, professional and efficient manner
* Excellent communication skills at all levels
* Organised with a systematic approach to workload and an ability to problem solve
* Able to work with volume to a high level of accuracy and to deadlines
The successful candidate will have experience in either of the following areas, property management, shared ownership, sales, lettings, new homes or mortgages.
By joining the Leaders Romans Group, you will get a lot more than just a career, we want to ensure that you never stand still and are always fulfilling your potential.
In a company as large as ours there’s always room for progression and we will support you in finding the right path and work with you to enhance your skills as well as offering you a competitive salary package and the opportunity to grow your expertise at an expanding company.
Due to the high volume of applications that we receive, if you are not contacted within 10 days then your application has unfortunately been unsuccessful. Please keep reviewing our vacancies in case a suitable position arises in the future. We wish you every success with your job search.
The closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.