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9 months ago
Connells
Basic Salary: SALARY: Salary Package 50/60k OTE
Location: UK
Job type: Permanent
Category: Professional Sales Jobs
Senior Sales Manager - Estate Agent

Location

Connells, Houghton Regis

Salary & Benefits
SALARY: Salary Package 50/60k OTE

About the Job

JOB TITLE: Senior Sales Manager

SALARY: Salary Package 50/60k OTE

KEY ACTIVITIES

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Manage and coach the sales team daily (20 - 40 telesales staff) including 3 - 5 team leaders.

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Deliver KPI and customer service targets.

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Strategic planning.

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Demonstrate the ability to set a clear structure for the team with a "what’s working ethos"

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Share ideas and initiatives with the team and the company.

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Motivate and drive the team to deliver exceptional results

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Coach each team member constantly reviewing performance and customer service

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Call listening to improve and set best practice

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Recruit and retain the best staff.

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Set incentives and team prizes.

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Undertake structures reviews and one to ones.

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Set clear goals and structure.

EXPERIENCE & SKILLS REQUIRED

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You will be able to demonstrate personal success within sales and/or customer services.

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Be able to work to challenging targets and deadlines and to deliver when under pressure

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Energetic, enthusiastic and dynamic with a desire to succeed in a very competitive industry/environment

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Excellent communication skills both written and verbal with the ability to deal confidently with clients and develop and maintain internal and external professional relationships both over the phone and face to face

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You will need to be IT literate with knowledge of and the ability to effectively and efficiently use computerised systems such as Microsoft Office, specifically Word and Excel, the Internet and Email

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Able to adopt a flexible attitude to working hours as evening and weekend working will be required

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Minimum two years experience in telesales management or estate agency Management

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Proven track record in managing people and driving performance to exceptional standards.

DESIRABLE

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Four years management experience in Estate Agency or Telesales Manager

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Management experience in call centres, Estate Agency or related industry.

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Educated to degree standard

brec@connells.co.uk

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