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10 months ago
Location: UK
Job type: Permanent
Category: Customer Service Jobs
Do you want to design and develop compensation and benefits programs across multiple countries for a company that serves millions of customers?

Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

Our global Compensation and Benefits team partners with teams across Groupon to plan, develop, and lead Groupon’s pay and benefits programs. Whether it’s putting together fair compensation plans or robust benefits packages, our employees are our passion; we are excited to spend every single day developing programs to help support them in their lives - in and out of the office.

Reporting to the Global Head of Compensation and Benefits, you will be responsible for researching, developing, and evaluating sales incentive strategies and plans across EMEA, assessing behavioral and cultural impact, revenue generation and impact to the organization and its customers. You will be accountable for staying abreast of industry and functional best practices and for working closely with cross-functional partners to assess associate incentive recommendations that allow the company to maximize business results through front-line incentive programs.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work?

You’ll spend time on the following:
Create and implement EMEA-wide sales incentive strategies and programs designed to maximize behavior and performance to optimize the customer experience Drive the design and management of sales incentive compensation programs including plan design (component weightings), strategic forecasting, performance scorecards, and special incentive programs Partner with the finance team and relevant partners to review sales incentive plans Understand and plans strategy to respond to industry developments, competitor incentive plans and positioning, and trends in behavior and incentives You will review sales effectiveness policies/procedures and updates when necessary Formally communicates and regularly reinforces all sales incentive plan changes (design, process, weighting, plan rules, etc.) You are knowledgeable and involved with any project that requires sales incentive information or participation You are willing to travel within EMEA as needed

We’re excited about you if you have:
5-8 years incentive compensation experience required, with specific sales compensation experience preferred Experience developing and implementing successful incentive strategies for a diverse workforce required You have the ability to remain flexible and adaptable in a fast-paced environment required You’re able to work independently and within team with strong problem solving skills You have a demonstrated aptitude for understanding technology and its integration with performance management Advanced experience with standard MS Office applications (Excel, Word, Power Point, etc.) Strong strategic and analytical skills needed; strong financial acumen necessary Excellent oral and written communication skills Effective organizational/project management and interpersonal skills required

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