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Posted 21 days ago
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Job type:
Permanent
Posted: May 19, 2021

Weekly Hours: 35

Role Number:200230597

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world.
Our sales team, is in many ways, the Apple direct contact to our largest customers.

With a shift to virtual training delivery, the EMEIA Sales Training team is at an exciting point as we learn, explore and develop new training modalities to support our large-scale program deployment and develop communities of advocates across a broad geography.

We are looking for a Sales Training Innovation lead who will be responsible for fostering a culture of innovation in both the central Sales Training organisation and the country / geo teams too. Determining where best to run pilots and measuring them, trialling the use of multi-media and technology and then developing replicable best-practice playbooks across the region in order to place EMEIA at the forefront of innovation in the Sales Training space are some of the deliverables in this role.

This person will partner closely with the rest of the EMEIA Sales Training organisation, the SP&O Director, country teams and the worldwide people and advocacy teams to help develop new strategic training innovation and delivery modalities for the region.

The individual will have a strong commitment to Apples values, role modelling these at all times and will focus on maintaining the right team environment and culture.

Key Qualifications

Key Qualifications

* You will have extensive experience in implementation, execution and management of sales training for retail, consumer and/or telco programs around consumer electronics. She or he would bring deep knowledge of the retail customers, trade practices and sales training with significant direct experience.
* You will have deep experience in deploying and measuring the performance of scalable sales training programs via eLearning, classroom, and on-the-floor execution – as well as experience in leading internal and outsourced vendors to provide customized solutions for specific needs.
* You should have both strong operational and strategic experience and not be afraid to ‘roll your sleeves up’
* Required Competences:
* You will have a combination of sales and training and program management experience, with exposure to highly operational, dynamic technology goods (FMTG) channels.
* Proven Operational process and task execution experience.
* Experience in building and analyzing targeted requirements based on identified customers needs.
* You have the ability to lead across boundaries measuring with data-driven, key performance indicators to drive perfection
* You are a strong communicator and able to train and brief either in one-to-one or one-to-many situations, especially with C level or management executives.
* You like to work in a team with a proven track record of working with initiative both within and across functions.
* You have an excellent time & project management skills.
* You are Self-sufficient and get motivation with your passion of training.
* Ability to work a flexible schedule and embrace change enthusiastically.
* You are definitely a creative and critical thinking professional.

Description

Description

Assess training needs across sales programs and audiences in both the Consumer and Enterprise space
Be an engine for innovation in the Sales Training space. Constantly striving to refine our Training Delivery methods in order to support our delivery and achieving our sales training objectives.
Innovate and constantly review processes for efficiency, scale or quality improvements.
Assist with the development of training materials as a subject matter expert, particularly in the areas of hands-on labs, interactive role-plays, in-store strategies and all virtual training modalities.
Partner with geo teams in the building out of playbooks in order to run successful Recording Studios, including building frameworks as to what success looks like in the on-going management of these studios
Engage with local and regional sales/staffing team on key issues around deployment strategies and measures of success.
Understand key measures around training deployment, learner engagement, training feedback, quality of delivery, competency levels, knowledge retention and behaviour changes.
Engage regularly with WW Sales Training team on audience needs, content, metrics, and deployment plans.
Establish and maintain an extraordinary relationship with the country and centrally located consumer and enterprise teams.
Maintain deep understanding of all sales training materials provided by Apple.

Education & Experience

Education & Experience

BA/BS preferred, or equivalent experience
Posted: May 19, 2021

Weekly Hours: 35

Role Number:200230597

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world.
Our sales team, is in many ways, the Apple direct contact to our largest customers.

With a shift to virtual training delivery, the EMEIA Sales Training team is at an exciting point as we learn, explore and develop new training modalities to support our large-scale program deployment and develop communities of advocates across a broad geography.

We are looking for a Sales Training Innovation lead who will be responsible for fostering a culture of innovation in both the central Sales Training organisation and the country / geo teams too. Determining where best to run pilots and measuring them, trialling the use of multi-media and technology and then developing replicable best-practice playbooks across the region in order to place EMEIA at the forefront of innovation in the Sales Training space are some of the deliverables in this role.

This person will partner closely with the rest of the EMEIA Sales Training organisation, the SP&O Director, country teams and the worldwide people and advocacy teams to help develop new strategic training innovation and delivery modalities for the region.

The individual will have a strong commitment to Apples values, role modelling these at all times and will focus on maintaining the right team environment and culture.

Key Qualifications

Key Qualifications

* You will have extensive experience in implementation, execution and management of sales training for retail, consumer and/or telco programs around consumer electronics. She or he would bring deep knowledge of the retail customers, trade practices and sales training with significant direct experience.
* You will have deep experience in deploying and measuring the performance of scalable sales training programs via eLearning, classroom, and on-the-floor execution – as well as experience in leading internal and outsourced vendors to provide customized solutions for specific needs.
* You should have both strong operational and strategic experience and not be afraid to ‘roll your sleeves up’
* Required Competences:
* You will have a combination of sales and training and program management experience, with exposure to highly operational, dynamic technology goods (FMTG) channels.
* Proven Operational process and task execution experience.
* Experience in building and analyzing targeted requirements based on identified customers needs.
* You have the ability to lead across boundaries measuring with data-driven, key performance indicators to drive perfection
* You are a strong communicator and able to train and brief either in one-to-one or one-to-many situations, especially with C level or management executives.
* You like to work in a team with a proven track record of working with initiative both within and across functions.
* You have an excellent time & project management skills.
* You are Self-sufficient and get motivation with your passion of training.
* Ability to work a flexible schedule and embrace change enthusiastically.
* You are definitely a creative and critical thinking professional.

Description

Description

Assess training needs across sales programs and audiences in both the Consumer and Enterprise space
Be an engine for innovation in the Sales Training space. Constantly striving to refine our Training Delivery methods in order to support our delivery and achieving our sales training objectives.
Innovate and constantly review processes for efficiency, scale or quality improvements.
Assist with the development of training materials as a subject matter expert, particularly in the areas of hands-on labs, interactive role-plays, in-store strategies and all virtual training modalities.
Partner with geo teams in the building out of playbooks in order to run successful Recording Studios, including building frameworks as to what success looks like in the on-going management of these studios
Engage with local and regional sales/staffing team on key issues around deployment strategies and measures of success.
Understand key measures around training deployment, learner engagement, training feedback, quality of delivery, competency levels, knowledge retention and behaviour changes.
Engage regularly with WW Sales Training team on audience needs, content, metrics, and deployment plans.
Establish and maintain an extraordinary relationship with the country and centrally located consumer and enterprise teams.
Maintain deep understanding of all sales training materials provided by Apple.

Education & Experience

Education & Experience

BA/BS preferred, or equivalent experience
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