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about 1 month ago
Megnet Ltd
Basic Salary: £22,000 + Commission and Uncapped Bonus
Company benefits: Incentives, Professional development, Pension scheme, Bonus scheme, Gym membership, Uncapped commission, Car Parking
Location: South West London
Job type: Permanent
Contact: Recruitment
Category: Business Development Jobs

Job Title: Trainee Business Development Manager (Arabic Speaking)

Salary: £22,000 + Commission & Uncapped Bonus (OTE 28K + Uncapped Bonus)

Location: Mortlake, South West London

**This is a Trainee role, Graduates preferred**

Role Objective:

  • Reporting to the Sales Manager, the Trainee Business Development Manager is responsible for lead generation and driving new business pipeline.
  • Activity will primarily consist of supporting the Business Development Managers throughout the different steps of the sales cycle. From Prospection, qualification and setting up telephone call appointments, to collecting cost prices and product availability from purchasing. This includes supporting the Business Development Managers to generate customer quotations, receiving the customer’s purchase orders and processing them internally. The Trainee Business Development Manager is also responsible for communicating shipment tracking, invoicing and dealing with potential return merchandise authorisations (RMAs).
  • The Trainee Business Development Manager will co-ordinate some of the business development and account management activities and manage the day- to-day workflow administration and pro-actively supporting and assisting the team to operate efficiently and to promote a positive profile to every client.
  • As Trainee Business Development Manager , you will play a key role at the start of our customer’s journey with Megnet and as such must be extremely target driven, self-motivated and have excellent communication skills. You are positive, friendly, enjoy speaking to people and you are adaptable and will learn how to prospect, identify and qualify business requirements, build rapport and engage with new business prospects.
  • This is an excellent opportunity for the right individual to become part of a growing technology company and see a clear career progression path into new business sales and account management over time based on proven achievement across all deliverables.

Key Responsibilities:

  • Qualify companies and leads comprehensively, define partner status, business activities and purchasing information. Understand and identify the decision makers and update the CRM with their contact details.
  • Shadow the Business Development Managers and listen to their calls when requested in order to develop your skills such as building customer relationships and gaining knowledge of the client base to prepare yourself for growth and making future calls to open up new accounts for business development.
  • Contact customers to qualify companies and arrange telephone call appointments for the Senior Business Development Managers and yourself.
  • Website’s Live Chat and Social Media Channels : First point of contact for any enquiries generated from these channels. Engage visitor, reply to queries and convert the visitor to a lead.
  • Maintain the CRM and ensure it is updated with all the details of any customer interaction, leads, and contacts. Periodically clean up the database to ensure all contacts and relevant information are up to date and accurate.
  • Convert leads into opportunities.Add the opportunities in to the CRM and update with the required qualification details from the Business Development Manager.
  • Add prices requirements into the centralised forecast and liaise with internal operations to ensure relevant pricing is available for quotations and proposals.
  • Help maintain the centralised forecast ensuring that all data is correct in the right categories.
  • Support the sales team by producing and sending quotations.
  • Remind the senior Business Development Manager to chase / close opportunities, on joined targets.
  • Convert opportunities into sales, process the orders received by the senior Business Development Manager, check purchase orders against the forecast, update the forecast and the CRM. Ensure the POs are accurately logged and actioned.
  • Liaise with the operations department to assist the sales with estimated shipping dates, billing, invoicing queries and tracking.
  • Work with the operations team to ensure that products are delivered as per the customer’s purchase order delivery details.
  • Deal with RMA and outstanding payments making sure that any complaints or queries are dealt with as they arise, working in order to respond immediately to achieve a satisfactory conclusion.
  • Act as an Ambassador for the Company at all times and in all communication with clients.
  • Attend and contribute to the regular sales meetings.
  • Work closely with your assigned Mentor to develop your skills in the sales profession broadly with weekly meetings to review your progress and agree your training programme, aligned with business objectives and KPIs.
  • Contribute significantly to the development of Company goals, growth and profitability targets by being an active member of the team.

Skills & Experience:

  • Essential: Strong and friendly communication skills.
  • Excellent command of the English language is essential.
  • Fluent in Arabic – written and verbal (possibly native) and / or ability in other languages and an appreciation of their cultures would be ideal.
  • Basic command of the French language is essential.
  • Some experience in telesales / telemarketing / customer service would be advantageous, but not mandatory.
  • Possible on-line experience (live chat, monitoring social media channels).
  • The ability to deliver results and remain calm under pressure.
  • Highly motivated with positive helpful attitude, plus energy and drive to succeed.
  • Assertive, organised, methodical, efficient and able to work on own initiative.
  • Able to work independently, multi-task and exercise good judgement at all times.
  • Willingness and enthusiasm to learn through a defined programme and pro-actively.
  • Must be a team player who interacts well with colleagues.
  • Excel and MS Office Skills are essential.
  • Good computer skills.

Competencies:

  • Communication - The ability to speak and write so as to be clearly understood by others, using appropriate vocabulary, grammar and style.
  • Initiative - The willingness to move things forward by taking action without needing to be asked and without due escalation.
  • Organising Work - The ability to marshal and manage resources (people, funding, materials and support) to achieve a task. Able to manage own time efficiently and to handle multiple activities in parallel to accomplish the goals.
  • Adaptability - The ability to maintain effectiveness in a changing environment and the willingness to respond quickly and positively to change.
  • Listening & Responding - The ability to accurately listen to others, understand their feelings, needs and points of view and then to respond appropriately.
  • Achievement Orientation - The determination to set oneself and meet high standards, exceeding norms and expectations.
  • Customer Orientation - The ability to recognise both internal and external customers and the willingness to co-operate with them fully in order to help them achieve their objectives.

Please include a covering letter otherwise your application will not be considered and include the following answers:

  • Do you speak, read and write other languages? If so, which languages and to what level?
  • Do you speak/write English fluently?

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