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8 months ago
Step Ahead Recruitment Ltd
Basic Salary: OTE £60k
Location: Walton-on-Thames
Job type: Permanent
Contact: Michelle Brown
Category: Insurance Sales Jobs, Sales Manager Jobs, Telesales Jobs

OUTBOUND SALES TEAM MANAGER -  Excellent basic salary (negotiable) / Realistic bonus structure with yr 1 OTE of £60k / Fantastic progression prospects / Company incentives 

We work in exclusive partnership with an insurance brokerage in Walton on Thames, who due to continued success and planned growth have an opening for an Outbound Sales Team Manager to join their thriving business. The role of the Sales Team Manager is to effectively manage a team of outbound calling insurance sales consultants, ensuring strict KPIs and process are followed to deliver outstanding sales results to the business, including a solid compliance record.

You will be passionate about sales with the ability to inspire, motivate and develop mixed ability sales teams to produce a consistently high result.  The company sells directly to the consumer by telephone, their sales consultants provide their customers with a fast and personalised quote within minutes of their internet enquiry. 

Duties and Responsibilities of the Outbound Sales Team Manager:

  • Managing a team of outbound insurance sales consultants to deliver an outstanding sales result daily
  • Setting and achieving performance targets for sales, efficiency and quality
  • Reporting business critical sales data to the management team on a daily, weekly and monthly basis
  • Developing sales team members in line with their personal development plans and performance reviews – utilising call back sessions, internal training and one to one sessions
  • Creating and running relevant incentive programmes to maintain high motivation and target achievement within the sales team
  • Ensuring full adherence to regulatory requirements
  • Learning, retaining and coaching sales staff on detailed product knowledge
  • Presenting new products and process to staff in a positive light and ensuring all telesales staff are fully trained on these amendments

Skills and Experience required for the Outbound Sales Team Manager:

  • Experience of leading an outbound telesales team.  FCA regulated experience would be beneficial but not essential
  • Solid understanding of performance management and sales management techniques
  • IT Literate with a good working knowledge of MS Word and Excel

 If you are interested in this role then please apply here with your CV and a short covering letter.  We will acknowledge your application.

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