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6 months ago
Michael Page Sales
Basic Salary: £50000 - £60000 per annum + bonus & additional ben
Location: Falmouth, Penryn, Redruth
Job type: Permanent
Business sector: B2B
Contact: Kyle Weeks
Category: Sales Manager Jobs

Fantastic opportunity to join a world leader in peristaltic pumps. If you have experience selling pumps or a similar technical product, Managerial experience this could be a great opportunity to progress your career!

Client Details

Michael page are partnering with a world leader in niche peristaltic pumps. Our client is a global organisation employing approximately 5,000 people worldwide with 8 established brands.

Description

The key responsibilities for the sales support manager are:-

    • Support all external customers - this can be any of the group companies, distributors or direct end users. Ensure they are fully supported both technically and commercially
    • Travel as required to support Business Development activities e.g. joint customer visits. Anticipated to be up to 25% of time.
    • Recruit, train and develop the direct reports.
    • Take overall responsibility for large customer project work including production of documentation and communication/ relationship-building.
    • Proactively participate in Sector Business Development campaigns.
    • Ensure Compliance with all relevant policies.
    • Monitor P&L performance of all relevant departments.
    • Be responsible for Key Account specific work.
    • Investigation of newly identified applications in conjunction with Sector Business Development
    • Ensure consistency of process with OEM & D&E.
    • Lead, manage, support and ensure correct reporting on all improvement projects.
    • Be responsible for departmental processes, their improvement and preparation for audits.
    • Hold regular reviews with direct reports to identify areas for improvement and implement actions resolve.

  • Produce regular reports as necessary e.g. NGE forecasts, large order reporting, sales trackers.

Profile

The Successful Sales Support Manager will have:-

Experience

  • Good analytical skills
  • Excellent numeracy and literacy skills
  • Good commercial experience working within a similar environment
  • Proven decision-making ability
  • Previous knowledge of engineering and/or sales support functions
  • High level of computer literacy
  • Good all-round knowledge of company products
  • Good communicator
  • Strong people management skills
  • Excellent interpersonal skills
  • Electro-mechanical / manufacturing background
  • Problem solving ability
  • Ability to prioritise workload / time management skills
  • Able to work in an unsupervised manner
  • Experience of working within a proceduralised environment in a methodical manner

Complexity

  • Balancing conflicting demands.
  • Involvement in all product
  • Dealing with a wide variety of customers and enquiries
  • Wide contact range of all external and internal customers and suppliers
  • Detailed product knowledge
  • Wide variety of software applications in daily use - Word, Excel, Clientele, Avante, Outlook
  • Interpreting customer requirements
  • Meeting short timescales

Decision-making

  • Recruiting personnel
  • Prioritising department workload
  • Prioritising tasks
  • Pricing and handling projects
  • Problem-solving and agreeing solutions
  • Scoping and refining process across all Sales Support departments

Contacts

  • Company-wide contact
  • Non-group distributors (NGE)
  • RSDs
  • Product Management
  • D&E

The successful Sales Support Manager will also live in commutable distance to Falmouth.

Job Offer

Basic Salary between £50,000 & £60,000

Bonus

negotiable car or car allowance

other benefits

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