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12 days ago
Utility Warehouse
Basic Salary: £19500 - £28000 per annum + Bonus
Location: London, North London, North West London, Edgware
Job type: Permanent
Business sector: B2C
Contact: Utility Warehouse
Category: Call Centre Jobs

Would you like to build your career in one of the UK's fastest growing companies? We pride ourselves on delivering award-winning customer service. If you take pride in what you do - come and join us!

About you

Our inbound sales team speak to potential customers who are making enquiries about our services. It's our job to ensure that they are fully informed of the value UW has to offer and the advantages of having their utilities with an award-winning business.

You'll need to be a people person, with great customer service skills and experience of working in a contact centre/telephone based role. To be successful in this role, you'll need to be able to build rapport with potential customers and be willing to go the extra mile in order to win the customers business.

You'll also need:

  • Ambition - you'll be working towards a bonus of up to £900 per month and you'll need to be ambitious to achieve this
  • To be proactive - you'll be looking to identify opportunities to find out if they have a need for any of the other services Utility Warehouse offer
  • Passion - we are passionate about providing great service to our customers and this is a passion which you'll need to share with us
  • Drive - you'll be speaking to people who haven't been a customer of Utility Warehouse before and you'll be explaining the benefits of our 'one stop shop' solution for all the major household utilities

You'll need to work every Saturday whilst in your probationary period and one in three once signed off.

What we offer

As a FTSE 250 company we offer stability and career progression. Unlike other large companies however, we continue to have a welcoming, family feel. That's probably why lots of the team who joined us from the beginning are still here.

Your starting salary will be a competitive £19,500. And you'll be able to earn monthly bonuses too - up to £900 per month. So, you could be earning £30,000 in your first year! You'll also benefit from 25 days holiday (plus bank holidays), free parking, an annual salary review, share options, an additional Christmas Bonus, staff discount, subsidised canteen and much more!

Be yourself

We embrace both diversity and inclusivity. So, we've built a culture where everyone counts - one where you'll feel valued and respected.

About us

  • We're the UK's only fully integrated utility services provider - covering both the communications and energy markets.
  • You may not have heard of us though, because we don't waste money on expensive advertising. Instead, our growth has been fuelled by 'word of mouth' recommendations.
  • And it works - we now have over 600,000 customers, 40,000 Partners and a team of 1,000+ at our NHQ.
  • We're passionate about delivering excellent customer service and this is a passion that runs right thru the company.
  • That's why we've won so may awards - including the Which? Best Utility Supplier of the Year 2018 award.
  • Our stunning, modern NHQ is in Colindale, NW London, and is easily to get to by tube, bus or car.

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