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6 months ago
Saga
Location: Redhill
Job type: Permanent
Category: Sales Executive Jobs
Job Introduction

Through their amazing work, our Healthcare team understand the value of the home. At Saga we want our Healthcare team to feel at home and that is why our careers offer them the opportunity to grow and develop in a nurturing environment.

A great opportunity has arisen for an Sales Executive to join us here at Saga Healthcare.

Your prime responsibility is to sell the Saga Healthcare brands (Country Cousins, Patricia Whites and Saga Care at Home) and provide information and advice to our potential clients. Customer focus and drive will allow you to use your initiative and treat our potential clients as individuals providing them with a truly consultative approach.

You'll bring excellent communication skills and telephone manner will allow you to deliver high standards of customer service along with great sales results.

And in return, you can look forward to all of the responsibility and involvement of an integral role, providing you with a rewarding and fast paced career with an excellent benefits package including life assurance, pension, high street and online discounts, and concessions for holidays and travel.

And in return, you can look forward to all of the responsibility and involvement of an integral role, providing you with a rewarding and fast paced career with an excellent benefits package including life assurance, pension, high street and online discounts, and concessions for holidays and travel.

If this sounds like a role for you then keep reading...

Role Responsibility

* An integral part of the company, you will be the first point of contact for all potential clients to the Saga Healthcare business

* Your key duties will be to drive revenue and ensure monthly revenue targets are delivered for each of the four businesses whilst ensuring exquisite customer service

* Provide clients with excellent brand/product knowledge and customer service shills

* Sell all Saga Healthcare brands aiming to exceed growth targets

* To ensure products sold match our clients’ needs and any supporting information sent to our clients is to the highest standard

* Maximise all up-sell and switch-sell opportunities

* To achieve high levels of client service at all stages of the process to encourage repeat business

* To meet and exceed personal objectives, including revenue, conversion and productivity targets

* To keep yourself fully immersed in the product range and understand the company brand values

* Demonstrate a total commitment to delivery excellent customer service, with the aim to ensure clients will return to you to make future bookings

* Capture of source information for every inbound lead to enable the business to track performance

The Ideal Candidate

Capability, Knowledge and Experience:

* Excellent communication skills both written and oral

* Exceptional customer call handling skill

* A track record of delivering results & exceeding/stretching targets

* Strong team player with the ability to work as an individual

* Ability to deal with difficult customer conversations when they arise

* Ability to influence and negotiate

* Ability to work towards targets and deadlines

Education and Qualifications:

* Educated to minimum GCSE level

* Previous inbound or outbound sales experience

Personal Characteristics:

* Empathetic

* A can do approach

* Striving for excellence

* Team player

* Self-motivated

* Adaptable/ flexible approach

* Tenacious and assertive personality

* Target Driven

* Flexible working hours to cover demand patterns

Package Description

The standard benefits when you join Saga include:

* Option to purchase a further 5 days annual leave per year

* Free private medical insurance after 1 years service

* Pension

* AXA Be Supported

* Apples Nursery (Folkestone only and on a waiting list basis)

* Free fruit

* Give as you earn

* Free eye tests

* Honeymoon benefit

* Sharebuy

* Salary finance

* Discounts on Saga holidays and insurance products

* A range of reductions and offers from leading retailers, travel groups and entertainment companies

* Long service awards

About the Company

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities. If you need support at any point with your application please let us know as we will be happy to help.

Learn more about the Saga business by watching our Saga plc Interim results for the six months ended 31st July 2018

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

Saga Group

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