5 months ago
Based out of our Manchester (Wythenshawe) office, we have an opportunity to join our dynamic Presales team as a Sales Engineer within Virgin Media Business (VMB). You’ll provide outstanding Sales Engineering dedicated technical support to customers and Sales colleagues and be the technical lead for VMB in major accounts and strategic acquisition accounts, establishing relationships with technical peers and contacts within customer organisations.
The Sales Engineer will understand the customer’s technical landscape and will be able to effectively qualify opportunities earlier in the sales cycle; become the ‘trusted technical advisor’ and work closely with the Sales community contributing to account strategy, planning and development. You’ll engage key relevant stakeholders within Sales to identify and maximise opportunities for VMB in target accounts.
So what are we looking for?
You will develop technical solutions that meet the business requirements of aligned accounts and target acquisition accounts and win significant strategic opportunities delivering associated revenue streams into VMB. Proactively work with customers to develop innovative technical solutions which meet their business needs and demonstrate positive business outcomes.
You’ll create winning responses to customer bids and create formal proposal documentation demonstrating the VMB value proposition while responding accurately to questions and addressing customer business needs. Demonstrate clear Virgin Media Business influence and preference in customer bid documentation wherever possible. Ensure that Sales are guided effectively on the most profitable approaches to building solutions, ensuring that the Commercial, Sales and Finance teams have a full understanding of what is required and the appropriate models to support them.
We’ll need you to champion brilliant customer service, be conscious of and contribute to improving VMB’s (Virgin Media Business) NPS Score. Closely interlock with the Solution Architecture teams to ensure hand over of non-standard opportunities is clearly defined and documented; always retain oversight and technical ownership of non-standard opportunities and customer engagement.
You will need to have proven experience and knowledge of networking technologies in the IT and telecoms industry across all data products.
Key to success in this role will require you to have knowledge and experience with networking technologies in the IT, Telecoms or SI industry in at least two of the following areas:
* WAN data products including Carrier Ethernet, MPLS, VPLS, SD-WAN and Internet
* DWDM and Dark Fibre networks
* Business Network Services including LAN switching, Security, Data Centre Networking and Compute
* Voice (Traditional Voice, Cloud Voice, Mobile, SIP, on premise Unified Communications)
* Public and Private WiFi Services including Managed Services
* Mobility - mobile integration into IP networks and IOT
Knowledge and experience of security standards and compliance requirements in the Public Sector services space would also be desirable.
We are proud to work with Everywoman to champion the advancement of women in business, and through our partnership with Scope to help one million disabled people get into and stay in work by the end of 2020. We strive to build a diverse and sustainable workforce where gender balance and parity are integral features of our workplace, and where disabled candidates and employees can confidently perform to their full potential through our Work with Me adjustment process. If you are thinking about applying for a job with us and have a condition or impairment that could impact your performance we’ll be happy to work with you to explore adjustment options.
Consideration will also be given to applications made for part-time or flexible working hours.