8 months ago
Fortnum & Mason, established 1707 in London, is one of the world's finest stores, renowned for wonderful hampers, exquisite gifts and a legendary Food Hall. We are synonymous with celebration, and our legendary service does not happen by accident: it takes talent, skill, knowledge, attention to detail, discreet courtesy, effort and energy to ensure our customers receive the best service.
Renowned for its selection of the finest products, sourced from independent suppliers, our Food Hall is now expanding, and excitingly, we are looking for a sales assistant with experience working with fresh foods, to lead our meat counter.
Our ideal candidate will possess prior experience working with fresh and raw foods, ideally within a butchery environment. In addition to this, our candidate will be able to demonstrable experience in meat preparation and cooking, quality and production control, as well as best storing methods. They will possess first class customer service skills, and will act as a true ambassador for our business, and teacher to our customers and the fresh food teams.
Some further responsibilities of this role are:
Train, develop and supervise team members, developing butchery techniques, product knowledge and customer service skills.
Follow set procedures, train others.
Work closely with buying team and floor manager to advise on product, range, etc.
Use initiative to propose improvements, and resolve unexpected issues.
Set standards for service levels, punctuality, reliability and appearance.
Understand and use till and stock control systems competently, train others.
Above all else, we are looking for an individual who will lead the team with passion, energy and enthusiasm. In addition, you must be able to speak fluent English, and be available to wok full-time.