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6 months ago
Basic Salary: Basic of £10,212.28 + Benefits
Location: Cardiff
Job type: Permanent
Category: Customer Service Jobs
Job ID: 2880

Location: Cardiff

Contract Type: Permanent

Full / Part Time: Part time

Working Hours: 25 per week

Salary: Basic of £10,212.28 + Benefits

The Role

Are you a fun, caring, exceptional individual? If so you've come to the right place. As much as we're here to help our customers feel at home on a sofa they love, we want you to feel at home in a job you love too. We're looking for people who have a passion for the brand, who understand that we don't just sell sofas, we help our customers to make real, life-changing choices. Yes that's right, that’s how much a sofa means to us, and to our customers too.

Based in one of our Retail stores across the UK you will work as part of the customer facing Retail team. Through your exceptional customer service you will guide the customer through the final stage of their experience with us in-store. In order to deliver this experience accuracy in processing orders and supporting with a variety of general administration is key. You will deal with cash and card reconciliation and ensure finance agreements are correctly signed by customers. Additionally you will speak with customers over the phone who might have any questions or queries regarding our products or their purchase.

Ideally we’d like someone who already has previous admin experience however if you’re an exceptional individual who’s quick to learn and able to thrive in a fast-paced environment you might be the one for us regardless of your previous experience.

As much as we’re keen for a hard worker, we also know how to have fun - you’ll find it difficult to get through a day without having a laugh. Our stores are open Monday - Friday 10am - 8pm, Saturday 10am - 6pm and Sunday 11am - 5pm (including Bank Holidays) so it's really important that you can work flexibly too - keep committed to us and we’ll stay committed to you!

We truly love what we do, we wouldn’t do it otherwise! Our work hard, play hard philosophy keeps our Sofologists busy, happy and fulfilled. If you think you fit the bill, and want to bring your exceptional-self to our team, then don’t delay – apply today!

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