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3 months ago
Michael Page Sales
Basic Salary: Up to £30000 per annum
Location: Buckinghamshire
Job type: Permanent
Business sector: B2B
Contact: Jaidan Doocey
Sector: B2B
Category: Customer Service Jobs

A fantastic opportunity for someone looking to develop their career in an account management and client facing role. The Relationship Manager role will see you using your data analysis skills, as well as using your proven relationship skills build and maintain key customer accounts to ensure the best possible service. Perfect for an ambitious and driven individual.

Client Details

My client are a market leader in their industry based in Buckingham. They provide a unique service to the public sector, ensuring the best possible experience for customers through innovative and specified technology.

Description

  • Owning the operational delivery of our product to assigned customers
  • Understanding the customer and their goals and objectives
  • Building and developing effective relationships with key customer stakeholders
  • Delivering an exceptional standard of customer service
  • Delivering a positive customer experience for all customers and users
  • Devising strategies to improve performance and delivery of our product
  • Implementing account plans and developing process improvements and efficiencies within customers
  • Input into the development of the business' solution and offering

Profile

  • Proven experience in customer and relationship management
  • Strong ability to empathise and understand a customer
  • Good knowledge and understanding of customer experience
  • Excellent communication and relationship skills

Job Offer

Generous additional benefits and fantastic opportunity for progression within the business.

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