This exciting vacancy is a field based sales and customer service role reporting to the National Membership Manager. Visiting independent retail businesses to increase the number of members and providing a port of contact for existing areas within the territory area. Sales experience is essential.
Starting salary £23k rising to £24k on completing probation. Bonus (OTE £28k), company car, laptop and mobile provided.
We are the leading trade association for the independent retail sector, representing the needs of independents and providing valuable business support to save our members time and money. Membership is at the heart of what we do and our strength is in numbers; the more members we have, the more we can do to help/support and negotiate on their behalf.
The purpose of this role is to grow and develop the bira membership base within a defined geographical location. Recruitment targets will include new member sign ups and the growth of a pipeline of new prospects. Retention and service uptake will be measured by the number of renewals and the active participation/take up by members of the bira ‘offer’.
As a Regional Membership Manager (RMM) you will responsible for the development and engagement of members and potential joiners in your territory. Independent retail requires the human touch, along with the flexibility and advanced communications skills that enable you to use a variety of methods to build relationships, including: face-to-face shop visits; outbound telephone calls; outbound emails; trade show representation; town/network meetings and formal presentations.
You will engage with a diverse mix of real people (often family businesses) in the independent retail sector and with a whole range of business support contacts from within bira and our approved service partnerships. You will also be building and developing sector-based and geographical-based networks to spread the word about our work, to grow our membership base in your territory area.
You will have a dynamic approach to sales, with specific experience of selling a service and evidence of meeting targets. You will be professional, confident and friendly with a ‘can-do’ attitude and a genuine interest in helping people.