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7 days ago
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Reception Manager (Holiday Sales Manager) - Carmarthen Bay


Parkdean
Basic Salary: £20,000- £20,900
Location: UK
Job type: Permanent
Category: Sales Manager Jobs
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Carmarthen Bay

With such beautiful scenery, you’ll love spending your days outdoors with a holiday at Carmarthen Bay Holiday Park in Kidwelly. If you fancy rockpooling or seaside walks, you’ll find the shoreline right in front of the park. Nearby there are forest walks that lead to a beach at Pembrey Country Park plus great footpaths and cycle routes nearby too.

If all those adventures leave you looking for a spot of relaxation, you’ll find it on the park. Laze by the pool as the kids make the most of the flume or take them to the soft play area to let off some steam.

You’ll find a wide range of accommodation choices at Carmarthen Bay from caravan and lodge holidays to chalets.

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Reception Manager (Holiday Sales Manager)

Are you passionate about delivering outstanding customer service? Do you have experience of leading a team? Carmarthen Bay holiday Park currently have an exciting opportunity for a Holiday Sales Manager to join their brilliant team.

Reporting to the General Manager the successful person will be required to manage and promote all holiday sales activities ensuring the maximisation of opportunities to improve park performance including upselling, upgrading and rebooking while constantly achieving and exceeding the highest levels of customer service in order to provide customers with the best holiday sales journey.

Your key responsibilities will include:

* Ensure that holiday accommodation meets and exceeds customer expectations and constantly review accommodation ensuring any issues are fed back to relevant departments.

* Ensure that the reception area is customer focused and that all point of sale materials including flyers and promotions are correct, maintained and up to date.

* Ensure that all communication lines, telephones & operational hours are managed and handled in a timely manner.

* To ensure that all gas and electrical testing is carried out within the agreed timescale.

* Manage budgetary costs for holiday sales and monitor and maintain effective cost controls.

* Work in collaboration with all park teams and central support to ensure all standards across all areas are operating at a high level and offering a great service to customers.

The successful Person will:

* Ideally have previous experience working within a Holiday Park or the Hospitality industry.

* Have experience of working within a reservation/checking-in function.

* Have first class customer service skills.

* Be comfortable leading, developing and motivating a team.

What can we offer you?

* Competitive rates of pay

* Discretionary bonus packages

* Fantastic team environment

* 25% discount on holidays for yourself, friends and family

* Stand-by breaks available at a discounted rate

* Full uniform provided where necessary

* Full training

To start Creating Amazing Memories with us, apply now!
Carmarthen Bay

With such beautiful scenery, you’ll love spending your days outdoors with a holiday at Carmarthen Bay Holiday Park in Kidwelly. If you fancy rockpooling or seaside walks, you’ll find the shoreline right in front of the park. Nearby there are forest walks that lead to a beach at Pembrey Country Park plus great footpaths and cycle routes nearby too.

If all those adventures leave you looking for a spot of relaxation, you’ll find it on the park. Laze by the pool as the kids make the most of the flume or take them to the soft play area to let off some steam.

You’ll find a wide range of accommodation choices at Carmarthen Bay from caravan and lodge holidays to chalets.

------------

Reception Manager (Holiday Sales Manager)

Are you passionate about delivering outstanding customer service? Do you have experience of leading a team? Carmarthen Bay holiday Park currently have an exciting opportunity for a Holiday Sales Manager to join their brilliant team.

Reporting to the General Manager the successful person will be required to manage and promote all holiday sales activities ensuring the maximisation of opportunities to improve park performance including upselling, upgrading and rebooking while constantly achieving and exceeding the highest levels of customer service in order to provide customers with the best holiday sales journey.

Your key responsibilities will include:

* Ensure that holiday accommodation meets and exceeds customer expectations and constantly review accommodation ensuring any issues are fed back to relevant departments.

* Ensure that the reception area is customer focused and that all point of sale materials including flyers and promotions are correct, maintained and up to date.

* Ensure that all communication lines, telephones & operational hours are managed and handled in a timely manner.

* To ensure that all gas and electrical testing is carried out within the agreed timescale.

* Manage budgetary costs for holiday sales and monitor and maintain effective cost controls.

* Work in collaboration with all park teams and central support to ensure all standards across all areas are operating at a high level and offering a great service to customers.

The successful Person will:

* Ideally have previous experience working within a Holiday Park or the Hospitality industry.

* Have experience of working within a reservation/checking-in function.

* Have first class customer service skills.

* Be comfortable leading, developing and motivating a team.

What can we offer you?

* Competitive rates of pay

* Discretionary bonus packages

* Fantastic team environment

* 25% discount on holidays for yourself, friends and family

* Stand-by breaks available at a discounted rate

* Full uniform provided where necessary

* Full training

To start Creating Amazing Memories with us, apply now!
Apply

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