Do you love to understand technology? Do you enjoy meeting people and show passion about the work you do? Then this could be for you! We are looking for a tech savvy, confident and passionate Presales & Support Specialist for our Print and mobile computing business based in Northamptonshire.
ADDITIONAL BENEFITS: Company Car, 4 weeks holiday, Pension, Death in Service, Annual staff discretionary bonus, Potential over time available
COMMUTABLE LOCATIONS: Northampton, Daventry, Kettering, Wellingborough, Milton Keynes, Rugby, Corby, Towcester, Brackley
JOB SPECIFICATION - Presales and Support Specialist/
This role will require you to work closely with customers to help diagnose, understand and resolve issues regarding their print and mobile infrastructure.
You will need to aid them with the end of life transitioning of product, or the implementation of new products and services as required.
Additionally you will be required to:-
* Create technical demonstrations and presentations on how specific products and/ or services meet customers’ needs
* Deliver products, services and solutions and provide post-sales support and training as needed
* Assist the sales team to help understand and resolve customer issues
* Develop long term working relationships with customers
* Provide technical solutions in a professional manner in an agreed time scale
REQUIREMENTS - Presales and Support Specialist/
We are looking for a technically astute individual who has a real flare for learning and understanding new technologies. You will also be a great communicator and have the confidence to educate and work with others across all disciplines.
Additionally you will need the following skills and experiences:-
* Be self-sufficient and self-learning
* Have excellent communication and presentation skills
* Ideally if you have experience of printer technology and or mobile computing (Barcoding devices) this would be a massive advantage
* Have the ability to transfer knowledge and support a sales team
* You will be highly motivated and ambitious
THE COMPANY - Presales and Support Specialist/
With over 30 years’ experience of offering a range of dedicated printer support and maintenance services to our customers' supply chains. Our tailored solutions range from break fix through to complete managed service as well as preventative solutions.
It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Presales Consultant, presales, pre sales, technical, sales engineer, technical account manager, technical consultant, printer, mobile computing, barcoding, post graduate technical support specialist, presales support
Please Note - Wallace Hind Selection have been selected as our exclusive retained partner so any direct applications from candidates or agencies will be forwarded on to them.
INTERESTED? Please apply to our retained consultant Zoe Chatley quoting Presales and Support Specialist, reference ZC1708-14 to DD: +Wallace Hind Selection. The Old Vicarage. Duston. Northants. NN5 6JB. Tel: +. Please note that the postcodes used for this vacancy are for searching purposes only, they may not refer exactly to where the role is based.