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9 months ago
Basic Salary: Basic salary - £25,000+ per annum OTE - £35,000 pe
Location: UK
Job type: Permanent
Category: Property Sales Jobs
Personal Property Adviser

Full time


Croxley Business Park

Basic salary - £25,000+ per annum
OTE - £35,000 per annum

Personal Property Adviser

Customer Contact Centre, Watford

The role

Do you want to play a role in turning the world of estate agency upside down?

At Yopa we combine the latest technology with a dedicated local Estate Agent. It’s a completely personal service from start to finish, and all at a low fixed fee.

It really is the best of both worlds!

Yopa is the Estate Agent set up by the customer, for the customer. We offer our Customers the best possible experience they can have when selling a home, being transparent and trustworthy all the way through to ensure their home move is smooth and stress free! We want proactive, vibrant forward-thinking people to join us, if that sounds like you, read on!

Do you have experience in managing a property sale end to end? Are you an Estate Agent/Sales administrator who is passionate about customer care and wants a change? Have you worked in an estate agency? Or do you believe you have enough property sales knowledge, amazing work ethic and a passion for turning Customers into fans? If so then please read on…

Responsibilities and Duties

The Role:

Proactively contact clients, solicitors, buyers and local agents, to nurture our relationship with our customers.
Be the first point of contact for customers, effectively dealing with update requests and answering queries, taking responsibility for processing each enquiry through to a positive outcome with every customer interaction in a timely manner
Resolving Customer issues and negotiating marketing prices to assist in a timely sale.
Accurately capture and maintain up to date and appropriate records, information and progress from agents, customers and buyers.
Cross sell relevant additional products and services e.g. conveyancing, mortgages, valuations, viewings.
The 'Essential mix’:

Confident and professional telephone manner
Excellent attention to detail
Strong time management skills
A passion for customer care
Negotiating and influencing skills
Proven track record of a diligent approach to all work duties
The 'superpowers’ we’d ideally love you to have:

Experience in managing a property sale end to end
Competent understanding of the home sales process
A background in Estate Agency/Mortgage Advice/Conveyancing
An understanding of property pricing and marketing
Experience in negotiating property sales
Time management and organisational skills.
Of course I’ve heard of Yopa !

Yopa is disrupting the world of estate agency by offering customers a low fixed fee to sell their homes with a fully personalised service, their own local estate agent and the latest in technology to provide an even better service than traditional high street alternatives.

Founded in 2015 Yopa has already become one of the top 10 largest estate agencies in the country and aims to break into the top five in the months to come.

Yopa has already received over two thousand five hundred '5 star’ Trustpilot reviews from delighted customers and 3 successful rounds of venture capital funding from the likes of LSL Property Services, Savills and The Daily Mail.

Your application will be treated with absolute confidentiality.

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