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about 1 month ago
Orange Recruitment
Basic Salary: £8.71 per hour reviewed after three months
Location: Trowbridge
Job type: Part Time
Business sector: B2B
Contact: Orange Recruitment
Category: Customer Service Jobs
Part time Administrator (Service Dept)
Trowbridge, Wiltshire BA14 8RH

Our client is a leading provider of business security systems. They are fully committed to providing customers with effective and reliable solutions to security problems, with a quality of installation and after-sales care that sets them apart from their competitors. Our clients comprehensive product range includes a unique External Deterrent System, High Definition CCTV Surveillance Systems, Access Control Systems, Remote Monitoring, Intruder and Fire Alarm Systems.

Due to expansion they have the following vacancy: Part time Administrator (Service Dept)

The role includes

• Effectively logging in-bound service calls & queries from their nationwide business customers both over the phone and via email.
• Providing quality customer service.
• Liaising with teams of area service engineers and service managers.
• Accurately completing/updating the CRM.
• Invoicing chargeable calls.
• Working as part of a team.

Skills required

• A friendly, professional telephone manner.
• The ability to effectively learn and follow specific departmental instructions and procedures.
• Accurate keyboard skills and a working knowledge of MS Outlook, Word and Excel.
• Drive to learn new skills and develop within the Department once established in the role.
• Work experience in a similar role.
• Good GCSE grades or equivalent (ideally to grade C level in English & Maths).

Our client offers

• A permanent, part-time job: 27.5 hours per week, Monday-Friday, 09:00-14:30 (similar hours considered).
• A starting salary of £8.71 per hour reviewed after three months.
• 20 days holiday per annum + Bank Holidays + an extra day off for your birthday.
• Workplace Pension contributions.
• Perkbox incentives.
• A modern working environment.

To apply for this Part time Administrator role, please submit your current CV and contact details online.



Orange Recruitment is advertising this position on behalf of our client. By clicking apply you accept that your application will be forwarded to only this client in order for them to consider you for the role.

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