about 1 year ago
Working at haart
Passionate people are everywhere at haart. As a result, we are the UK's largest independent estate agency and one of the most recognised property brands in the country. Every year, our multi-award winning organisation helps tens of thousands of people to buy, sell, let or rent their home.
Our mission started in 1989 where we began growing and strengthening our team, our culture and our highly recognised brand. Our people are the source of our success – as a result, we’d love you to join our team and enjoy your very own successful career at haart.
You will be entering the elite of property professionals, joining a network of 200 branches across the UK, each committed to providing the very highest levels of customer service.
haart let by to let
What you'll be responsible for
Each member of the haart team strives to deliver impeccable customer service at every opportunity. On a daily basis; you will register new customers, book and conduct property viewings and negotiate offers between applicants and landlords. Your role is vital to the business, aiding the growth of your branch through canvassing, prospecting and obtaining referrals. Much of this role will involve recommending our array of services and ensuring that our customers are kept as part of the 'haart Family', too.
To ensure our customer service continues to be the best in the industry, you will be responsible for your customers' journey with haart, supporting them all the way to the "move-in" stage and ensuring they are delighted with your service.
In addition, your passion for this industry will be evident in your commercial awareness, where you will be seen as the 'hub of knowledge' - an expert in your landlord's needs. We are, after all, in the business of property lettings and, ultimately, helping our customers achieve their dreams.
On a daily basis, you will enjoy striving to exceed your own expectations through a thirst for knowledge, innovation and personal development - a key aspect of a career with us. You will take control of your own career, showing total commitment to achieve your professional goals.
What you can expect
This is an opportunity for a real career in the prosperous property sector that will give you an immense degree of satisfaction, recognition and reward.
haart's people enjoy a benefits package from their first day in their new position, with a competitive starting salary, and On Target Earnings up to £45,000. You will join a culture of opportunity, allowing you to progress your career path to achieve all of your professional goals.
You will also be introduced to the "vehicle" of your success. We supply each of our Negotiators with a new car: fully insured, fully serviced and fully taxed for you to begin meeting and working with your new clients.
Did we mention that we have sent our top performers to 'once-in-a-lifetime', all-inclusive company holidays to Bangkok, New York and Abu Dhabi? Yes, you read this right, but the real question is: will you be on the next trip?
All of our Negotiators have access to training from world-renowned estate agency mentor, Tom Panos. Your new career will begin with a tailored preparation and development programme to help you achieve exactly what you have decided to set out to achieve.
What you need
Ideally, your passion and experience will derive from a customer-facing background, within a goal-orientated background - this could include work, or extra-curricular activities such as sport or volunteering. You will also know exactly what it takes to deliver an incredible service to your portfolio of landlords and tenants.
Please note, no formal qualifications are necessary for this role - we look only at individual's true potential, talent and will.
You will be the ideal candidate if you have a real passion for people and are able to demonstrate to us how you would embed this passion within your new role; you will also be results-orientated and able to demonstrate accountability and responsibility. Your ability to recognise the importance of communicating effectively and nurture relationships with different stakeholders will be paramount. Once you have joined your new team, you will soon find that each member of the haart team acts with a spirit of professionalism, humility and integrity towards each other and our respective clientele.
We at haart see the following as essential to progress to the next step of the recruitment journey:
- Consistent track record
- Success in attracting, retaining and growing new customer relationships
- A passion for achieving a fantastic customer experience
- An appreciation of working in a high-energy, growth-focused team
- You are a 'get things done' kind of person
- You are legally entitled to live and work in the UK in accordance to the Immigration, Asylum and Nationality Act 2006. (Please Note: you will need to provide evidence of your right to work in the UK via proof of address, identity and NI prior to a formal offer of employment).
Your next step
We really want to learn from you, even if it's to ask a simple question of to have an anonymous chat with your own Talent Specialist from the Talent Team.