Our client is the UK's largest official retailer of their new and used cars. Their expertise, which comes from being an official manufacturer-owned dealer group, allows them to deliver the very best service to their customers; something they take great pride in.
Position: Key Account Manager Location: Field Based, North West / Scotland Job type: Full Time, Permanent Salary: circa £35k per annum Benefits: Company car and fuel card as well as other benefits
About the role:
Working within a defined territory and market channels and in partnership with their Trucks / Vans colleagues, together with their Dealer partners, create and develop a territory sales strategy to establish sustainable Customer relationships that result in new business and repeat business wins in line with their £1bn customer value ambition.
- You are required to maintain ethical standards in accordance with group Policies and the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law - Exceed new business and repeat business sales targets whilst delivering sustainable profitability to the bottom line of MBFS in line with OP / FTR planning budgets and the RORAC pricing process. This will also include an element of used vehicle funding - Proactively develop new and existing Customer relationships through a targeted face to face territory strategy in order to maximise all sales opportunities. Negotiate, influence and overcome objections at Board level to secure the business for our client. These customers will typically have a fleet size of 50 to 200 units - Prepare detailed credit applications clearly identifying any potential risks and opportunities whilst working closely with wholesale and credit risk colleagues to ensure proactive management of Customer credit facilities ensuring an “easy to do business with” approach to Customers - Work closely with MBT, MBV and Dealer network to ensure a cohesive and integrated approach to Customers and prospects in the context of both sales and customer satisfaction. Ensure timely resolution of Customer issues whilst contributing to the overall “easy to do business with” culture and processes. - Work in conjunction with the Direct Sales Centre (DSC) in terms of dealer management and reviews to highlight performance and opportunities, providing a “joined up” approach to business. Also, similar reviews with those dealers that have their own Business Managers
- Gravitas with customers, colleagues and the dealer network - Strong commercial and financial acumen - Proven ability to negotiate and influence at Board level - Knowledge of the Commercial Vehicle market an advantage - Strong knowledge of finance and tax legislation - Excellent organisational and planning skills - Ability to develop a territory sales strategy - Interpersonally savvy - Ability to work on own initiative with a tenacious and self-motivated attitude
You may have experience of the following: Key Account Manager, Account Manager, Account Management, Sales Manager, Regional Account Manager, Business Development Manager, Business Development Executive, Sales Executive, etc.