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4 months ago
Michael Page Sales
Basic Salary: £30000 - £40000 per annum + Benefits
Location: Berkshire, Oxfordshire, Bristol, Swindon, Cardiff
Job type: Permanent
Business sector: B2B
Contact: Ashley Forbes
Category: Construction Sales Jobs, Direct Sales Jobs, Technical Sales Jobs, Account Manager Jobs

Internal Sales and Customer Service manager

Opportunity to progress your career locally

Client Details

We are pleased to be working with a South West based manufacture of building products used on residential and commercial new build developments. Due to an increased market share within the building industry our client is looking to recruit an established internal sales professional to be responsible for account management, after sales and customer service.

Our client is a market leader in the manufacture of building materials used on residential and commercial new build projects. Dealing with customers directly, a distribution model and specification process.


Based at the South West Office, the internal sales manager will be expected to.

  • Implement and manage sales forecasting, planning and budgeting processes.

  • Integrate forecasting and budgeting with other planning processes within the organisation.

  • Analyse market trends to formulate future strategy

  • Be responsible for order management activity and the successful delivery of products from the internal sales team

  • Proactively identify opportunities for sales process improvements and understand process bottlenecks and inconsistencies

  • Monitor the sales compliance required standard for maintaining CRM data

  • Manage the sales administration team ensuring they meet daily sales performance metrics and assess training needs to ensure productivity

  • Analyse all forecasting and inventory data levels for manufacturing requirements liaising with sales and operations team.

  • Prepare and circulate Weekly /Monthly / Quarterly / Annual management information system reports.


The ideal Internal sales manager will have

  • Be educated to a degree level or equivalent

  • a background in an internal sales role with a manufacturer of building materials

  • a background in handling internal and external customers

  • An understanding in how to forecast sales

  • Proficient in Excel and analysing data

  • A background in technical sales ideally construction / building material products

  • Worked in a manufacturing environment

Graduates and non-graduates will be considered however it is imperative that you have a technical aptitude and a common sense approach to your work. You must have the confidence to speak on the phone with customers and have the drive and determination to consistently exceed customer expectations.

Some experience in a sales / estimating role would be beneficial, however of more importance is a technical understanding, a willingness to provide excellent customer service and a tenacious attitude to get things done.

Product training will be provided and this is a role within an existing sales team so you will be surrounded by experience and support.

Job Offer

The successful internal sales manager can expect a salary of up to £40,000 + company benefit package.

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