8 months ago
Hire and Sales Coordinator
Location: Haydock, United Kingdom
Region: Central - Support
Job Category: Customer Support/Client Care
Business Unit: Hire Direct Operational
Job Type: Full Time (Permanent)
Hours: 08.00 - 17.00
Passionate about customer services?
We are looking for individuals passionate about customer services to join our fast paced team based in Haydock. Our driven and enthusiastic Hire and Sales Coordinators will have knowledge of customer services and coordination to work within our fantastic customer’s services team in our head office.
The role requires excellent customer skills, as you will be the first point of contact and providing advice and solutions to hire needs.
Introduction to Speedy…
We may have started small but we’ve always had big ideas. Since Speedy was established in 1977 we have grown into the UK’s leading hire business. Along the way we’ve won countless awards for innovation, safety and our commitment to training to name but a few. Our people are the heart of our business and it’s their commitment and professionalism that makes us the biggest and the best in the industry.
As a Hire and Sales Coordinator you’ll be the front line of our customer interaction, ensuring their every need is catered for and every question answered. You will be joining the team at an exciting time, helping to continue our growth and delivering first class customer service.
Hire and Sales Coordinator within Speedy manage the processing of customers orders. As a Hire and Sales Coordinator you will ensure that every customer receives the best customer service and that their order is dispatched and delivered at the right time to the right place. You will deal with any issues that may arise and will be vital in ensuring that our customers know they are receiving the first class customer service that make us the best in our sector to do business with.
* Great telephone manner
* Excellent organisational and time management
* Strong customer focus
* Ability to adapt to new situations
* Able to work towards target and KPIs
* A desire to learn and expand product knowledge
* And have the personality and drive to sell our products
* Previous experience within the hire or construction industry
About the Company
Speedy are the leading provider of hire products and supporting services to the construction, industrial and infrastructure sectors. We have a network of over 200 depots across the UK and Ireland, and over 3000 people who offer a nationwide service and look after the largest hire fleet in the market.
We also lead in health, safety and sustainability. We are the safest hire provider, based on accident and industry rates, and have the lowest carbon footprint in the industry. Our hire fleet also includes an increasing range of green option products, helping our customers improve their energy efficiency and reduce their environmental impact.
Vision, mission and values:
Our vision is to become the best company in our sector to do business with and the best to work for.
Our mission is to provide safe, reliable hire equipment and services to enable successful delivery of customer projects.
* Safe – the first priority in everything we do
* As One – working together to collectively achieve our goals
* Innovative – to continuously improve
* Driven – to deliver first class customer service