Fantastic opportunity to drive the 'best in class' service proposition with my client, developing and executing a customer / account focused strategy.
Managing both the internal call centre team as well as the external account management team, leading, coaching and training a high performance team and environment.
My client is the UK's leading independent company operating within their sector. My client has experienced exceptional growth in recent years and continues to grow and expand and this Head of Service role is a business critical hire.
The Head of Service will be responsible for:-
The successful candidate for this Head of Service role will:-
A salary of £70,000 to £75,000 DOE + extensive benefits