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about 1 month ago
Hays Travel
Location: Chichester
Job type: Permanent
Category: Professional Sales Jobs
Description

Job Title: Foreign Exchange Sales
Consultant

Department: Retail

Hours: Up to 22.5 hours per week,
as per retail rota

Role Summary

In this role, you
will be responsible for ensuring the profitability of the foreign exchange
bureau. You will offer exceptional customer service, making each customer feel
special, whilst dealing with the day to day operation of the bureau, increasing
its exposure and developing new business leads with a view to achieving your
individual and team sales targets.

Key Responsibilities

* Ensuring
profitability of foreign exchange bureau
* Achieve foreign
exchange sales targets in relation to overall sales
* Convert Hays
Travel customers to purchase
* Pro-actively
promote prepaid card
* Maximising
individual & team sales of foreign exchange
* Providing
exceptional customer service experience at all times
* Assisting with the
day-to-day operation of the bureau
* Increasing exposure
of bureau and developing new business leads
* Using social media
to promote offers, generate customer engagement and sales leads
* Administration for
branch
* Adhere to company
standards by following foreign exchange sales structure
* Ensure all sales
opportunities are maximised in foreign exchange and ancillary sales
* Achieve given
targets
* Monitor local
competition and manage rates/margins effectively on a daily basis
* Monitor stock
levels of foreign currency and travellers cheques and ensure that minimum quantities
are maintained
* Accurate cash
reconciliation and banking
* Perform
administrative duties including checking invoices and forwarding onto client,
collecting balance payments and verifying client ticket details
* Responsibility for
security of the bureau
* Willingness to
participate in training appropriate to own development
* Adhere to company
policies and procedures

Competencies Required

* Good accuracy and numerical skills
* Excellent administration and organisational
skills
* Effective communication service and customer
service experience

Qualifications / Experience
Required

* Retail/direct sales experience, working to sales
targets with a proven sales record

General

* To undertake any other duties that may fall into
the job criteria
* To conform with all company policies and procedures
including Health and Safety
* To treat all employees, customers and suppliers
with dignity and respect
* This job description is not intended as an
exhaustive list of all duties and responsibilities of the post but simply
reflects the key areas involved

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