3 months ago
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
Thorntons is Britain’s leading premium chocolate manufacturer and retailer. For over 100 years we have been exciting and delighting our customers through our high quality, innovative products, our exceptional customer experience and our commitment to our people and communities. We are proud to be recognised as one of Britain’s best loved brands and strive for people to love working for us as much as they love our products. We truly recognise that our people make us unique and they shape and develop the culture which drives our success.
About the Role:
With a new direction and drive to provide a game changing customer experience, we are starting a revolution in our stores and on the high street and we are looking to engage with a successful Store Manager, you will be responsible for the performance of your store and team.
You will share our vision and passion for delivering the best customer experience that others aspire to, you will lead and motivate your store team ensuring they make a real difference in how we engage with our customers, ensuring every visit to our store is entertaining, enjoyable and fun, so our customers continue to be the strongest advocates for our brand.
You will be a passionate and talented retailer or your experience may be within the Food & Beverage or hospitality sector, in order to succeed you realise the importance of your team which you will recruit and shape through coaching, creating a high performance culture. You will challenge and inspire your team to achieve results and celebrate successes by using existing tools as well as by finding new, creative and effective methods of recognition.
Alongside your natural ability to coach and develop you’ll enable your team to thrive and realise their potential and personal ambitions. You will act as a role model for your team by delivering on your promises and displaying a determination to always achieve to the best of your ability.
Your commercial focus is second nature, you will take a proactive approach for your stores results, focusing on solutions and identifying any barriers to success. You’ll have a keen eye for financial results with the ability to analyse and interpret Store Performance Indicators and Trading Accounts. By empowering your management team to take responsibility for operational delivery you’ll ensure each section of your store delivers the highest standards.
In return we can offer you an excellent career path with ongoing training, a flagship store within a high profile location situated close to our head office within which you can showcase your experience and capabilities.
If you want to be part of our incredible journey then apply today.