7 months ago
Finance Manager, Planning & Resourcing Business Partner (FND) (105073)
: UK & Ireland-United Kingdom-London-London
: UK & Ireland-United Kingdom-West Yorkshire-Leeds, UK & Ireland-United Kingdom-Avon-Bristol
Salary : 0.00
: Mar 17, 2019, 11:59:00 PM
Why this role matters
Openreach, part of BT Group, provides the capability for over 500 Communications Providers to provide service, broadband and data services to consumers and businesses across the UK. Our network covers 30 million customers and 8 million broadband lines from approximately 5,500 local exchanges. Openreach is at the heart of Britain’s drive to be a world leader in the internet economy. Broadband connections have become a necessity to customers at home and at work and the demands of our infrastructure reflect that importance. Through us, millions of individuals connect to friends and family and have a wealth of information and entertainment at their fingertips. For small local businesses, right through to large multinationals, we help companies to work better and compete effectively in global markets. We are also the backbone for essential public services to be delivered and help national and regional economies grow. Having a fast internet connection has never been more important.
When we get it right we change people’s lives; having empathy with customers whether at home or in the office will help us deliver our priorities and also enable us to play our part in supporting BT’s overall purpose, to use the power of communications to make a better world.
We need leaders who will size the growth opportunity on offer, to transform the cost base and the way in which we operate to ensure slicker delivery, faster throughput of work on our contracts, a more reliable and predictable delivery on time and a better customer experience for our customers and their customers.
· A financial business partnering role, reporting to C Level.
· FND is the business unit within Openreach responsible for the delivery of all network build programmes and contracts across Openreach for residential and business customers, which plays an essential role in building Britain’s connected future. This unit builds and maintains the infrastructure that our CPs serve their customers from. This covers customer driven Ethernet provision for services to public (schools, hospital, and defence), CP fixed and mobile networks and large corporate customers everywhere across the UK. Infrastructure programmes such as Fire Cities (critical programme to underpin Openeach’s FTTP ambition). Additionally, FND remain the delivery arm supporting Government investments (BDUK, SEP, Universal Broadband Coverage heavily covered in all major party manifestos) for which the UK depends on.
· The Planning and Resourcing Lead will be responsible for the financial control for the forecasting and resourcing for the Region, with operational budgets of >£250m Revenue and >£85m Opex and capital expenditure of >£250m which will need to deliver against agreed physicals commitments. The business unit has 2500 FTE direct labour and also employs 2000 FTE indirect labour with third party partners.
* The primary responsibility for this role will be to own the regions Budgets and Forecasts inclusive of the TLC/TLR and labour dynamics underpinning the regions network build plans.
* This will involve ensuring adherence to all the forecast timetable deliverables, interlocking on the regions operational business deliverables and resourcing and supply strategy costed in the forecasts. The role holder will own the control of the forecast reporting, influencing the story for the region and work closely with FND controller.
* The role holder will be responsible for being the point of contact to up to 2 GM patches within the region helping them to run their business through provision and support in understanding “Run your business measures” Key KPIs / Cash generation plans (smash your budget) / and other GM patch ad hoc queries as they arise.
· Role holder will need to drive pull best practice across the business, whilst fostering and enabling an entrepreneurial flair and local ownership.
· Will operate in a highly complex environment with high risk (potential financial or commercial impact, business unit/LOB level visibility, potential reputational impact)
What I’ll be doing
The D Level Manager will be responsible owning the build and delivery of the forecasts and resource plans for the region, he/she is specifically accountable for:
· Responsible for interlocking with and challenging the business on the forecast deliverables, and ensuring that these are translated into the forecast
· Responsible for working with the operational and HR leads on the labour supply and labour dynamics for the region, including recruitment plans and internal/external resourcing decisions.
· Support of the implementation of the strategy for the unit by working with the team to provide insights and key reports, aligned to the FP&A strategy for the CFU / CU
· Business partner with sub-units within the CFU / CU to provide financial insights to inform strategic decision making
· Lead and partner with the business, to ensure all business activities are carried out in accordance with, and in the spirit of, local legislative requirements, and enhance and protect BT for now and the future
· Financial accountability and control for £250m Revenue and £85m Opex and capital expenditure of £250m.
· Expected to present directly to FD for FND, and to MD for FND, the regional director and CFO Openreach as required.
· Assurance and risk management – role holder expected to control risks and opportunities across regional P&L, actively (i) mitigating risks, (ii) driving opportunities, (iii) driving profit protection initiatives.
· Driving creation of quarterly forecasts and annual budget
· Responsible for control on key business risks and controls in the business.
· Improving the impact, and understanding, of financial reporting on business performance
· Budgets and Forecasts – challenge and control of the reporting, influencing the story for the region. Working closely with FND controller.
· Ad Hoc projects as they arise
The skills & experience you need
Specific skills and experience includes:
· Experience of positively influencing business performance by using data, commentary and analysis to inform decision making.
· A true customer champion, with an ability to truly influence customer experience, demonstrating real customer empathy in everything they do
· Strategic thinker with proven experience driving daily concepts to deliver longer term vision with the ability to cut through barriers to bring real clarity and focus to delivering for our customers
· Pragmatic team player, adept at holding others to account through a challenging and supportive leadership style, whilst consistently delivering on their own commitments
· An ability to matrix-manage cross-business teams to complex and multi-phase solutions (across technology, commercial, product and process design, network design and build).
· Advisor and coach to others both within own team and elsewhere, formulates their operational guidelines or in-depth knowledge and advises on specialist area
· Financial authority on new business opportunities and investments. Personally accountable for all business unit costs/revenue performance and business results
· Drives judicious use of resources to maximise productivity and drive cost efficiency and instrumental in driving expansion of margins
· Sponsors/guides the planning, facilitation and completion local finance programmes
· Sets agendas, identifies opportunities and promotes the highest standards of best practice and provides insight on finance work area(s) or specialism
Data Management and Analysis
Business Case Development
Budgeting and Cost Management
· Bachelor’s degree in business or related field (or equivalent experience)
· Fully qualified accountant / or part qualified and completing qualification PQE (.e.g. CIMA, ACCA, IIA, CISA, ACT, CTA, MCT, IR Society Certificate or equivalent)
* Customer champion
* Bold decision maker
* Solution-focused achiever
* Team coach
* Inspiring communicator
* Change agent
* Collaborative partner
* Commercial thinker
These are our values, they show us the right thing to do
We are all connected by our shared values; Personal, Simple and Brilliant. How we do things is just as important as what we do.
Everyone should be guided by our values. If you are leader, you will need to understand and demonstrate the Connected Leaders behaviours which you can find on the BT Intranet.
Other things you need to know
To protect yourself, your colleagues, our customers and BT, you must follow:
· Our ethics code, The Way We Work;
· The Undertakings code of practice (which contains important rules about BT's promises to Ofcom);
· Our regulatory, fair trading, competition, data protection, environmental and anti-corruption and bribery policies;
· Our security policies;
· Our standards of behaviour policy;
· Our health and safety policy; and
· BT Business continuity management policy framework directive.
You have an important role in maintaining customer trust and helping BT to do business with integrity. Because working ethically is so important you must follow all laws and BT policies and procedures in the course of your employment. If you have any questions or are unclear on what any of our policies mean, just talk to your manager.
You can find all our policies and procedures on the BT intranet (or from your manager) – it’s up to you to keep up to date with them, including your mandatory training, and ensure you fully understand what they mean for you in your day-to-day work. If you don’t do this or if you breach any of our policies, you could face disciplinary action, or even dismissal.
If you’re a people manager you need to be aware of the expectations for managers. You can find these on the Connected Leaders site.
5 Key Skills
• Fully qualified accountant / or part qualified and completing qualification PQE (.e.g. CIMA, ACCA, IIA, CISA, ACT, CTA, MCT, IR Society Certificate or equivalent)
• A true customer champion, with an ability to truly influence customer experience, demonstrating real customer empathy in everything they do
• Financial authority on new business opportunities and investments. Personally accountable for all business unit costs/revenue performance and business results
• Drives judicious use of resources to maximise productivity and drive cost efficiency and instrumental in driving expansion of margins
• Sponsors/guides the planning, facilitation and completion local finance programmes