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9 months ago
Newsquest Media Group
Company benefits: Mobile phone , Computer/laptop, Incentives, Bonus scheme
Location: Central/West End
Job type: Permanent
Business sector: B2B
Contact: Charlene Jacques
Category: Advertising Sales Jobs, Media Sales Jobs, New Media Sales Jobs, Publishing Sales Jobs, Business Development Jobs
Newsquest Media Group is looking for a dynamic and focused Digital Marketing Executive to join our Digital Marketing Solutions team. The role will report to the Head of Client services, and will focus on delivering an elite, best-in-class client experience for our customers; many of whom run sophisticated and complex marketing campaigns with us.
The key responsibilities of this role are to: 
  • Oversee the on-boarding of all new clients & ensure all campaigns are set up correctly and according to best practices
  • Consult with clients on a regular basis on how best to leverage current & emerging online trends. Work with our product portfolio to meet the client’s business goals.
  • Deliver outstanding campaign management, retain customers, and identify further commercial opportunities.
Rewards and Benefits:
  • Competitive salary on offer commensurate with experience.
  • Support in pursuing relevant training, qualification and certification programmes 
  • Pension and other in-work benefit schemes
  • Opportunity to join a rapidly growing Digital Marketing operation at an early stage 
The key activities of this role are to:
  • Work closely with the key account business development managers on creating effective marketing strategies 
  • Work with key stakeholders to implement campaign activity, including creative development, ad operations and media buyers 
  • Managing multi-integrated campaigns simultaneously across a portfolio of up to 50 clients 
  • Manage & foster ongoing client relationships, with regular touch point
  • Support Sales on cross & up sells, as well as renewal & ad-hoc meetings providing in-depth analysis and recommendations 
Skills and behaviours we are looking for:
  • Strong, confident and articulate communicator; by phone, face to face and written. Able to simplify a complex situation and handle queries or complaints professionally and quickly to satisfactory resolution.
  • Solutions driven, yet compassionate towards others' opinions and advice. 
  • Computer literate; MS Word, Excel, PowerPoint and Outlook. Experience with Office365 an advantage. 
  • Empathetic and Trustworthy: naturally understanding to needs of a client; able to maintain the client’s confidence in our ability
  • Engaging and Respectful: naturally warm personality, able to build long-standing relationships with client base 
  • Consultative: Able to partner with the client and sales teams to understand the marketing needs of the client from an advisory position 
Preferably a graduate with a degree in one of the following disciplines:
  • Online Marketing/Marketing 
  • Customer Services 
  • Public Relations 
  • Communications 
  • Experience working successfully within a B2B/B2C customer retention environment 
  • Client-facing experience essential (phone or face-to-face), preferably in an agency environment 
  • Knowledgeable in PPC, SEO, Display, Facebook 
  • Languages: Proficient in English 
  • GAP & Blueprint accredited would be favourable 
You must be eligible to work in the UK, and able to work full-time in our offices in Central London. Immediate start available.

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