3 months ago
We are O2, the commercial brand of Telefonica UK Limited, a leading digital communications company owned by Telefonica S.A. We put our 25 million UK customers at the heart of everything we do, so we can use our technology to connect them to the experiences they live for.
And just like our customers, we open up exciting possibilities for our employees too. Great benefits. Generous rewards. High-quality training. Ongoing career development. These are just some of the reasons to join us.
We’re always on the lookout for great talent, and we’re all about inclusivity. We want to be a true reflection of our customers and their communities, to help us make the best decisions. That’s why everybody’s welcome at O2 – it’s time to get everyone in the room.
Tesco Mobile is a joint venture between Telefonica UK Ltd and Tesco Plc. It is now the UK’s largest virtual mobile network operator with over 5 million customers and some of the highest levels of customer satisfaction and advocacy in the industry. We are embarking on a 5 year plan to further grow the business whilst focussing on our customers, leveraging Tesco’s position as one of the UK’s most loved brands and customer champion.
About the Team
This role sits in the Performance Marketing team within Marketing at Tesco Mobile and reports into the Digital Lifecycle Campaign Lead. The Performance Marketing team has a clear ambition – to enable seamless, People-based communications with prospects and customers.
About the Role
Your purpose is to ensure that engaged audiences choose to join and stay with Tesco Mobile using a multi-channel (digital & direct) communications approach.
Cross-channel Audience Management: Manage multiple performance channels including PPC, affiliate, programmatic and paid social to drive the optimum mix of media-driven sales and in-life value.
Digital Campaign Management: As part of cross-Marketing campaigns, activate and optimise communications to engaged customers through all appropriate Performance channels. Work in partnership with the Media/Tech/Content team to drive innovation in output aligned to our "Every Little Helps'" Brand promise, using the right media or technology partnerships to achieve this.
Agency and Stakeholder Management: Build strong working relationships with all key media, creative agencies and associated partners to deliver the most effective, integrated communications and structured test and learn agenda as part of a wider optimisation roadmap. Ensure a vision of cross functional collaboration and learning is prioritised to create impactful internal relationships.
Key Skills and Experience
* Exposure to Telco/subscription-based business models desirable
* Prior experience Digital media management (incl. delivery of media-driven sales)
* Results focussed with previous experience optimising towards sales and conversion KPIs
* Experience of working with analytics & data teams
* Agency management experience (both creative and media)
We’re looking to pay a competitive salary (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care, holiday entitlement and lots of flexible benefits. We also believe a great work-life balance is important, so we’re open to considering part time and flexible approaches to working. Like to know more? Feel free to raise it.
Joining O2 will give you the freedom to think bigger, be bolder and try new things. Take a deep breath, your career is about to go to exciting new places.