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4 months ago
Basic Salary: £23,760
Location: Cobham
Job type: Permanent
Category: Customer Service Jobs

What you will be doing;

Administer counter fraud measures as established by the Head of Counter Fraud, utilising CUE, MID, MIAFTR and other software to investigate potential fraud.

Ensuring all opportunities to prevent/detect Fraud are achieved.

* Deliver evidentially sound proven fraud cases for sharing with industry databases: IFR, IFED.
* Work in conjunction with accounts teams to seek to recover monies lost due to fraud and to prevent (or stop any identified) money laundering.
* To support the Counter Fraud Data Validation Team Leader as required in the implementation and enforcement of counter fraud measures.


Who are we looking for?

* Excellent customer service skills
and telephone manner
* Experience in undertaking a range
of administrative tasks
* Excellent time management
* Ability to juggle multiple tasks
at one time
* Ability to work on own initiative
* Good team player

About AXA

With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference.

Proud to be part of the AXA Group, the number one global insurance brand and a worldwide leader in financial services, AXA Insurance businesses employ over 5,500 in a network of offices across the UK. Our expert teams care for a huge range of customers, helping them protect their cars, homes and businesses against life’s uncertainties. Whether bought directly, through brokers or through a number of corporate partners, our market-leading products are trusted by millions.

What We Offer

you’d expect from a global leader, our reward package is a world-beater –
here’s a small selection of our current benefits.

* Bonus Scheme linked to yours and
the company’s performance
* Pension scheme with employer
contributions as well as your own
* 23 days holiday
* Interest free season ticket loan
* Share Plan Scheme
* Discount on all AXA Insurance
products, including insurance, breakdown cover & healthcare

Important notice: We’ve recently become aware of a recruitment scam in which candidates are asked to be interviewed on Google Hangouts. It is not our policy to conduct interviews via Google Hangouts (we much prefer face-to-face), so if you have been asked to do this, please let the recruitment team know and we’ll do our best to advise you. Likewise, if you’re unsure if the person you’re speaking to is genuinely an AXA recruiter or the job you’re ing for is legitimately from AXA, please get in touch and we can check for you. We cannot be held responsible for any interviews conducted without our knowledge and authorisation. If you’re unsure and would like some advice, feel free to get in touch with our recruitment team.

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