Customer Support Technician

The team at Sun Chemical has an exciting opportunity for a Customer Support Technician to join their dynamic team!

Customer Support Technician
Rochdale, OL16 4LE - Field based

• Full time, permanent
• Competitive salary dependent on experience
• Excellent benefits package

Please Note: Applicants must be authorised to work in the UK

Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, colour and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries.

Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.

The Role

Thanks to our innovative products and great team – the business is continuing to grow, we now have an opportunity for 2 Customer Support Technicians to join our professional technical field-based team, full training provided to the successful candidate. This role involves regular travel and working away from home.

Key Responsibilities:

• Provide technical support to customers
• Manage the transition of new business
• Ensure product compliance and safety
• Cover for in-plant holidays
• Conduct laboratory work and complete detailed reports

Benefits:

• Competitive salary based on experience
• Company pension plan
• Increasing holiday entitlement with service
• Cycle to Work scheme
• Flexible working options
• Opportunities for further training
• Company car provided
• Discounts and savings at major UK retailers
• Free onsite parking

Qualifications / Experience:

• Basic secondary education
• Excellent colour vision and able to consistently supply correct shade inks to press to an agreed specification

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and you will be directed to the company website where you will be able to submit an application form.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include Technical Support Specialist, Field Service Engineer, Customer Service Engineer, Product Support Technician, Service Technician, Technical Sales Engineer, Field Application Engineer, Support Specialist, Technical Account Manager.