Customer Success Executive – Competitive Salary + Benefits – Old Street, London
StaySafe is looking for a Customer Success Executive to join their growing team that focuses on keeping their customers happy. This is an ideal opportunity for someone with strong communication skills, a sharp eye for detail and is attentive to people’s needs. You will work closely with the Sales team to deliver the StaySafe solution around the world.
You’ll be responsible for project managing the implementation of StaySafe with new customers, supporting existing end users and customers with their ongoing needs, tracking user issues and feeding back to the team. You will ensure world-class customer service is delivered to new and existing clients to ensure they get the most out of the StaySafe solution, so customers grow their usage and renew every year.
The key responsibilities of a Customer Success Executive include, but are not limited to:
StaySafe is an award-winning provider of Lone Worker Protection Solutions. Founded 6 years ago, StaySafe has grown rapidly to support customers in over 45 countries around the world and can boast customers with household names, such as Google, Ericsson, General Electric, Honeywell, Jacobs and Countrywide.
The benefits of being a Customer Success Executive at StaySafe include:
The key skills and qualities of a Customer Success Executive:
If you are keen on joining this exciting, forward thinking company and taking the next step in your career, then please click the apply now button to find out more.