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10 days ago
Michael Page Sales
Basic Salary: £18000 - £35000 per annum
Location: East London
Job type: Permanent
Business sector: B2B
Contact: Victoria Pugh
Category: Call Centre Jobs, Customer Service Jobs, Account Manager Jobs

Fantastic opportunity to join a growing business, who can offer great progression for the successful candidate.

Client Details

My client are a based in Essex and are looking for an Mandarin Speaking Customer Service person who is local to join them who is keen to grow with the business. This is a great opportunity for someone who either has experience or is looking to further their career. Due to their international offices this is an opportunity to work in a business where you get to travel once a month.

Description

  • Responsible for answering calls in a timely manner to maximise service levels.
  • Answer questions effectively in accordance with company guidelines using own judgement.
  • Requires consideration on how decisions can impact other departments
  • Taking ownership of all of thier accounts in the Asian marketplace
  • Ensure that details of all procedures and programmes are kept up-to-date within the department by liaising with other departments
  • Excellence in accurate administration activities

Profile

  • Excellent communication skills (both verbal and written)
  • Fluent Mandarin speaker
  • Previous experience of working with key clients or customers
  • Highly Personable & Resilient Character
  • Ability to work independently, prioritise work effectively, judging the relative importance of conflicting demands and planning actions in order to meet deadlines
  • Ability to identify problems, demonstrate use of initiative and implement appropriate solutions

Job Offer

Competitive Package

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