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5 months ago
Verastar
Basic Salary: £19,700 - £24,000
Location: Manchester
Job type: Permanent
Category: Customer Service Jobs
Winner of Business of the Year at the Greater Manchester Business Awards 2019, Verastar is a leading, next-generation services provider for the small business market. We deliver telecoms and utilities services to over 160,000 customers through our brands including Clear Business and kinex and insurance through our sister company The Insurance Octopus.

Established in 1998, we have over 20 years’ experience disrupting the market and providing a challenger to the incumbent. Our goal is to simplify essential services for our customers by offering the widest range of services on the market all with a unique one bill solution.

If you’re looking for a new challenge with great benefits at an award-winning company, then Verastar is the place for you.

We are looking for a Team Coach to join our team in support of driving our team’s contribution to the success of the business to the next level. If you are looking for a new challenge working in an exciting, fast paced environment then this is the role for you!

You’ll do this by:

Through the ongoing coaching and development to your team, you will drive their knowledge, skills and attitude in order to support our company strategy and KPIs. You will deliver regular, specific feedback to each member of your team in order to drive quality, productivity and performance. Acting as the first point of contact for your team you will identify trends and opportunities as a result of advisor and customer conversations which fully supports our continuous improvement initiatives.

The Person:

Whatever your background, it is paramount to us that you are passionate about brilliant customer service and are equally passionate about investing your time in our people to drive them to be the best they can be for our business, our customers and their own growth at Verastar. We want great people who will not rest to support achieving our wider business goals through our people.

The Benefits:

Discounts off holidays, high street stores, restaurants and many more!

Annual Summer and Christmas Party!

31 days holiday each year (including bank holidays) increasing to 33 days after one years’ service.

Opportunity to earn up to 10% bonus over the course of the year.

Company pension scheme.

Flexible benefits including buy and sell holidays.

Free Life Assurance for all employees.

By applying for this role you are giving us consent for us to process your data in line with our Privacy Policy, full details of which can be found on our company website Verastar.co.uk/careers

To arrange an Immediate interview, apply today!

Hours: Core hours Mon-Fri 9am – 6pm, covering 8.30am start or 6.30pm finish on rotation & Saturday 9am-1pm on rotation, NO bank holidays.

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