4112 jobs - 0 added today
415393 registered Jobseekers
Recruiting? Call us on 01772 639042
Email me jobs relevant to my job search
about 1 month ago
Zuto Ltd
Location: Macclesfield
Job type: Permanent
Category: Customer Service Jobs
**Role responsibilities **

• Communicate with new and existing customers via voice and e-mail

• Monitor Customer Care, Partner Support and referral incentive inboxes, responding within set KPI’s

• Work closely with our case managers to make sure customers are kept up to date on the process of their query and helping them to resolve any after sales issues they may have

• Collaborate with our sales and processing teams to assist with our random act of kind-ness scheme

• Work with our marketing team to help with customer referral incentives

• Assist other teams during busy periods to get the job done

• Accurately enter new complaint cases into our internal complaints system

• Escalate non-compliant cases to Customer Service Team Leader and where appropri-ate Compliance Team

What we'e looking for

• Laser focused on providing outstanding customer service

• Positive, proactive, and motivated outlook

• Confident communicator

• Comfortable working to KPI’s

• Strong rapport building skills

Experience:

• Excellent Computer skills including Word, Excel and PowerPoint

• Previous Customer Service experience – desirable but not essential

• Positive, proactive, and organised

• Able to multitask and work effectively to deadlines along with time management skills

**Qualifications **

• GCSE or equivalent in Maths and English

What this role and Zuto will offer you

This is a great opportunity to join an ambitious team of dedicated individuals who are passionate delivering a great service to our customers. In joining Zuto as a Customer Service Executive, this role offers a fantastic way of joining a FinTech business within a supportive team.

Believe you’ve got what it takes?

You can be rest assured that we can offer you a great career within an ambitious and forward-thinking company. To apply send us your CV and start your Zuto journey today!

Here are some similar jobs for you to consider...


4 days ago
only 25 days until close
13 days ago
only 15 days until close
Customer Service and Sales Advisor
Blandford Forum
£20k - £25k
about 1 month ago
only 17 days until close
10 days ago
only 24 days until close

Email me jobs relevant to my job search

  Back to the top