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11 months ago
Basic Salary: Up to £15,761
Location: Airdrie
Job type: Permanent
Category: Customer Service Jobs
Shifts - 3/5 weekdays 4pm-8pm. Saturday 8:30am-3pm.

Training - 20 Days. Monday-Friday 5pm-10pm + Saturday 9am-5pm

Start Date -28/03/2019

The Role

We have great opportunities for people with a passion for excellent customer service to join our team in Airdrie. With a non target driven work environment, a fabulous purpose built site with great facilities, you would love to become a part of our team.

Teleperformance are proud to be working with Aviva,the UK’s largest insurer who have a strong commitment to serve their customers well. Within the role you’ll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.

We are looking for great people who will listen and ask the right questions, whilst bringing their personality and enthusiasm to ensure all customers receive the attention and care they deserve. You will know how to always put the customer at the heart of everything that you do, along with having good computer skills and the ability and focus to maintain attention to detail whilst working to quality measures.

Full training will be provided with on-going support to ensure you have the required knowledge and skills to succeed and enjoy your role. You will also benefit from a full rewards package including, 28 days paid holiday (pro rata), career progression, recognition schemes, corporate and retail discounts, pension plan and much more.

For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work.

Who are we?

Teleperformance is the Worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions on their behalf. We’ve been providing superior customer care for leading brands throughout the world since 1978, and every year we interact with more than 35% of the world population.

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