6 months ago
Customer Service Advisor New Business
Closing Date: Thursday 13 December 2018
Towergate Insurance provides over 200 specialist policies from nearly 100 offices across the UK. From businesses, properties, passions, and most things in between, our advisors work together with the UK’s leading insurers to provide expert advice and speak the language of our customers to provide competitive protection that best suits their needs. At the heart of all our work is knowing our stuff, being an open book, creating great partnerships and sharing the passions of our customers.
Specialising in all areas of the care, medical, health and not-for-profit insurance sectors; the Caring Professions Division is based in Kings Court, Stevenage – a 7-minute walk from the train station. We pride ourselves on walking in our customers’ shoes to really understand our markets and deliver insurance solutions to meet their unique needs.
Towergate have an exciting opportunity for an ambitious and personable full-time telephone-based New Business Advisor to join us at our busy, but friendly Stevenage office. This role is critical to the business meeting our challenging new business targets and fair customer outcome KPI’s.
The successful candidate will take personal responsibility for achieving new business targets, ensuring that the needs of both the customer and the business are met. You will work with our appointment booking team who will book telephone quotes for you, as well as being expected to generate your own leads and proactively chased inbound website enquiries in order to achieve objectives.
Experience and Skills
* Sales experience
* Strong communication skills.
* Understanding of insurance and/or regulatory environment preferable
* Strong Microsoft Office skills
* Ambitious and personable
On offer are a competitive salary, a monthly bonus scheme, an excellent benefits package including 26 days holiday (plus bank holidays) and an opportunity to grow within a leading insurance intermediary. Further details can be found in our candidate briefing pack.
Please note that the successful candidate must undergo background screening
Putting the customer at the heart of everything we do.