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27 days ago
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Customer Service Advisor


Teleperformance
Basic Salary: £16,009.50
Location: Bangor
Job type: Permanent
Category: Customer Service Jobs
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Shifts - Monday to Friday between 8:00am and 6:00pm

Training - 2 weeks Monday to Friday 9:00am to 5:30pm

Hours - 37.5

Start Date- 16th September 2019

The Role

Our callers want to talk to people with personality. People who’ll listen, ask the right questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business.

You will be working for an exciting and innovative portfolio of clients, providing customers with great customer service. Your role would involve acting as the first point of contact for customers via telephone and handling everything from general enquiries to customer resolution. The primary purpose of the Customer Service Advisor is to take inbound customer calls on behalf of a new & exciting client. Applicants must demonstrate a flexible approach and be prepared to work shifts within the campaign operational hours. You will receive your rota up to 4 weeks in advance.

In return, we offer excellent benefits such as

Free on-site parking

28 days’ annual leave along with length of service days

Reward and Recognition programme

Annual salary reviews

Career progression

Discounts with local and national retailers

For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work.

Who are we?

Teleperformance is the Worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions on their behalf. We’ve been providing superior customer care for leading brands throughout the world since 1978, and every year we interact with more than 35% of the world population.
Shifts - Monday to Friday between 8:00am and 6:00pm

Training - 2 weeks Monday to Friday 9:00am to 5:30pm

Hours - 37.5

Start Date- 16th September 2019

The Role

Our callers want to talk to people with personality. People who’ll listen, ask the right questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business.

You will be working for an exciting and innovative portfolio of clients, providing customers with great customer service. Your role would involve acting as the first point of contact for customers via telephone and handling everything from general enquiries to customer resolution. The primary purpose of the Customer Service Advisor is to take inbound customer calls on behalf of a new & exciting client. Applicants must demonstrate a flexible approach and be prepared to work shifts within the campaign operational hours. You will receive your rota up to 4 weeks in advance.

In return, we offer excellent benefits such as

Free on-site parking

28 days’ annual leave along with length of service days

Reward and Recognition programme

Annual salary reviews

Career progression

Discounts with local and national retailers

For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work.

Who are we?

Teleperformance is the Worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions on their behalf. We’ve been providing superior customer care for leading brands throughout the world since 1978, and every year we interact with more than 35% of the world population.
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