about 1 month ago
Customer Service Advisor – Financial Services
We’re looking for competent and clear communicators to join a prestigious financial services provider.
You will be answering inbound customer queries relating to payments and other finance-related questions as well as resolving customer complaints whilst following Financial Conduct Authority regulations and quality and compliance guidelines.
You will be working in a fluid environment as part of a team and your role will evolve with each and every customer’s demand.
Engaging with the customer and tailoring the experience to suit their needs, to ensure they have the best solutions and the best experience, with every interaction.
This is a fantastic opportunity to join an established brand, that offers a competitive work-life balance, without having to sacrifice your weekends!
A salary of up to £16,100 per year!
28 days holiday per year, rising to 30 after your first year with us
Full-time work in a supportive and challenging environment
Comprehensive training to make sure you are confident and successful
Shift patterns between 8.30am & 6pm Monday to Friday only!
Opportunities to progress your career and development
Discounts on top retail brands
Who are we?
Teleperformance is the worldwide leader in multichannel customer experience management.
We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We’ve been doing this since 1978, and every year we interact with more than 35% of the world population. Our philosophy is transforming passion into Excellence!
We’re excited to hear from people with a passion for delivering top-quality advice, looking to benefit from a top-quality experience. Contact us and apply now!