10 months ago
Shift - 5 days between 8am - 6pm, Monday - Friday. Full flexibility required
Training - 2 weeks, Monday - Friday 9am - 5.30pm
Start Date - 21/01/2019
Who are we?
We are a worldwide leader in multi-channel customer experience management and have been a key employer within Northern Ireland for almost 20 years. We have locations in Bangor, Newry and Enniskillen. Our skilled and dedicated staff have been key in growing our business allowing us to work with global leaders in providing customer service solutions.
Due to our continued success, we are currently seeking candidates who would like to play a key role in our continuous delivery of excellence by providing multi-channel customer services to one of our key clients, Vodafone Ireland.
Your role would involve acting as the first point of contact for customers via telephone and handling everything from general enquiries to customer resolution. You may also be involved with communicating with our customers through other channels such as email, web chat and social media.
We have full time positions available with shifts between Monday to Friday 8am – 6pm.
In return, we offer excellent benefits such as
Free on-site parking
28 days’ annual leave along with length of service days
Reward and Recognition programme
Annual salary reviews
Discounts with local and national retailers
We have a number of start dates available to suit you. You will receive 2 weeks paid classroom training which would be held Monday to Friday 9am to 5:30pm.