3 months ago
Full time - 37.5 hours, 7am - 10pm, Monday - Sunday. Full flexibility required
Training: 2 weeks, Monday - Friday 9am - 5.30pm
Start Date: 10/12/2018
Our callers want to talk to people with personality. People who’ll listen, ask the right questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business.
We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to support some of the world’s leading brands.
Comprehensive training, opportunities to progress, child care vouchers, recognition schemes and discounts on top retail brands are just a few of the benefits on offer.
For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work.
Who are we?
Teleperformance is the Worldwide leader in multichannel customer experience management.
We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We’ve been doing this since 1978,
and every year we interact with more than 35% of the world population. Our philosophy is transforming passion into Excellence!
Which brand will you represent?
Do not miss out on this opportunity to join one of our most varied campaigns here in Bristol. You would be working on behalf of a Train Operating Company whose parent company have just won a franchise to operate 25% of the UKs rail network. This role is varied, interesting, challenging, with many opportunities to work on different teams and progress into roles where you would support your colleagues and communicate directly with our client.
We take a variety of calls, e-mails and letters as well as assessing refund claims, all while offering the highest levels of customer service on behalf of our client. You will be taking complaint calls, answering queries and be trained to offer technical support for customer’s using the client’s website. You will then have an opportunity to have your writing ability assessed should you have an interest in being a part of our correspondence team.