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10 months ago
Location: UK
Job type: Permanent
Category: Customer Service Jobs
Customer Service Advisor


Head Office, Wokingham

Estate Agency


Looking for a challenging and fast-paced role, where your drive and impressive people skills will help our established national sales and lettings business continue to thrive while taking your career to the next level?

Well don’t miss out as an exciting opportunity has arisen for a dynamic and highly motivated individual to join Romans, the UK’s largest privately owned estate agency, in the key role of Customer Service Advisor.

This position ...is the ideal starting point for a career within the Romans network with the prospect of moving into Branch or other exciting areas. We are looking for someone who has an eagerness to learn, and a real interest in Sales and Customer Service.

The role
• Responding to telephone and website leads
• Generating and booking valuations for both sales and lettings
• Advising customers of other additional services we offer
• Customer service calls to sellers/landlords and buyers/ tenants
• Liaising with colleagues in our Estate Agency branches and providing cover in branch when necessary
• Meeting personal, team and department targets.

To secure this fantastic opportunity:
You must be an influential and goal-orientated individual with a passion for delivering excellent customer service. Calm, professional and an outstanding communicator, both verbally and written, you will also possess impressive negotiation and problem-solving skills, while attention to detail is vital.

The Romans Group are a multi-faceted property company founded in 1987. We offer exciting and engaging working environments with flexible working opportunities which is ideal if you are looking to return to work after having a family or having had time away from the workplace for whatever reason.

Because your ambitions change as your circumstances change, we let you drive your own career progress and you will be able to manage your career path at your own pace. This in turn allows you to achieve your goals, establish values and re-gain your career confidence.

All our people enjoy competitive earning potential, holiday and sickness pay and are valued throughout the business regardless of whether you are full or part time. Most importantly we know how important it is that our people share in the success of the company so we have an award system which recognises great work.

If you are looking for an exciting and rewarding position and would like to learn more please apply – let this be the start to your future!

The closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.

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